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- Tasks: Make 60-80 outbound calls daily and ensure smooth workflow.
- Company: Join a busy team in the dynamic motor industry.
- Benefits: Earn £12.50 per hour with potential for permanent position.
- Why this job: Great opportunity to grow in a supportive team environment.
- Qualifications: Previous call centre experience is essential; motor industry experience is a bonus.
- Other info: Full training provided, perfect for those looking to develop their skills.
The predicted salary is between 12 - 16 £ per hour.
Location: Birmingham (near NEC)
Pay: £12.50 per hour
Type: Temporary Ongoing (with potential to go permanent)
Start: ASAP
Are you an experienced Call Centre / Contact Centre professional looking for a long-term opportunity? We’re recruiting a confident and organised Call Handler to join a busy team in the motor industry.
Key Responsibilities:
- Making 60–80 outbound calls per day
- Checking whether vehicles have arrived onsite
- Confirming if diagnostics have been completed
- Updating spreadsheets and internal systems accurately
- Liaising with depots and teams to ensure smooth workflow
What We’re Looking For:
- Previous call centre/contact centre experience (essential)
- Motor industry experience is a bonus but not essential—full training provided.
- Strong communication and telephone skills
- Accurate data-entry and attention to detail
This is a fantastic temp-to-perm opportunity for someone looking to grow within a supportive team.
If you are interested, please apply or get in touch with David Bristol.
Call Handler in Chelmsley Wood employer: Pertemps Birmingham Industrial
Contact Detail:
Pertemps Birmingham Industrial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Handler in Chelmsley Wood
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, culture, and recent news. This will help us show that you're genuinely interested in the role and can fit right into the team.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, we should rehearse common scenarios or questions you might face. This will boost your confidence and help you sound professional during the actual call.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give us insider tips on what the team is really like and what they look for in a Call Handler.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team in Birmingham.
We think you need these skills to ace Call Handler in Chelmsley Wood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your call centre experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Call Handler position. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Communication Skills: Since this role involves a lot of phone work, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, we want to see that you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps Birmingham Industrial
✨Know Your Stuff
Before the interview, brush up on your call centre experience. Be ready to share specific examples of how you've handled calls, managed customer queries, and maintained accurate records. This will show that you’re not just a good talker but also someone who knows the ins and outs of the role.
✨Practice Makes Perfect
Rehearse common interview questions related to call handling. Think about scenarios where you had to deal with difficult customers or multitask effectively. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, make sure to demonstrate your skills throughout the interview. Speak clearly, listen actively, and engage with the interviewer. This will highlight your ability to connect with others, which is crucial for a Call Handler.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
