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- Tasks: Engage with customers to resolve overdue payments and manage disputes effectively.
- Company: Join a dynamic team focused on financial excellence and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Perfect for those wanting to develop skills in finance while making a real impact.
- Qualifications: Strong analytical skills, proficiency in MS Office, and excellent communication abilities required.
- Other info: This is a 6-month contract with a pay rate of £16.67 to £20.83 per hour.
Start Date: ASAP
Contract Duration: 6 Months
Pay Rate: £16.67 per hour - £20.83 per hour
Hours: 36 hours per week, 9am – 5pm, Monday to Friday
Job Details
What you will bring:
- A desire to drive your future and accelerate your career.
- Technical expertise in accounting and external reporting including strong analytical skills. Knowledge in policy, controls and compliance.
- Business acumen and a basic understanding of the role of finance in business.
- Leadership skills including strong communication skills. Team player with a drive to deliver results.
- Growth/digital mindset and the ability to leverage technology to improve efficiency and effectiveness. Proficiency in Microsoft Office tools and financial system knowledge.
- Integrity and sound judgement in all decisions and interactions aligned with our values, policies and external regulations.
The main purpose of the role is set out below:
- Liaise with customers to obtain payment of overdue invoices and invalid customer claims.
- Facilitating query resolution, providing key information to necessary stakeholders.
- Attend weekly ledger reviews to identify root causes and escalate issues.
- Arrange ad-hoc meetings with internal stakeholders to give progress updates.
- Maintain information on our Dispute Management System on a daily basis.
Looking for someone who has the following experience and skills:
- Proficient prioritisation and time management skills.
- A solid foundation in ledger management.
- Excellent numerical, analytical & logical reasoning skills with experience in negotiation preferred, but not essential.
- Previous experience of working within a customer facing role & an order to cash environment would be beneficial.
- Proficient knowledge of MS Office Applications, particularly Excel.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail essential.
- Ability to meet deadlines.
Collections Executive employer: Pertemps Birmingham Commercial
Contact Detail:
Pertemps Birmingham Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Executive
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Collections Executive. Understanding the nuances of liaising with customers and resolving disputes will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your analytical skills and financial systems knowledge. Being able to discuss how you've used these skills in previous roles can set you apart from other candidates.
✨Tip Number 3
Showcase your communication and leadership abilities. Prepare examples of how you've effectively communicated with stakeholders or led a team to resolve issues, as this is crucial for the role.
✨Tip Number 4
Highlight your proficiency in Microsoft Office, especially Excel. Be ready to discuss specific functions or tools you've used to manage data effectively, as this is a key requirement for the position.
We think you need these skills to ace Collections Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Collections Executive role. Emphasise your technical expertise in accounting, analytical skills, and any leadership experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your background fits the requirements. Mention your proficiency in Microsoft Office, particularly Excel, and your ability to manage customer relationships effectively.
Highlight Relevant Experience: In your application, focus on any previous roles that involved ledger management or customer-facing responsibilities. Use specific examples to demonstrate your problem-solving skills and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Pertemps Birmingham Commercial
✨Showcase Your Analytical Skills
As a Collections Executive, strong analytical skills are crucial. Be prepared to discuss specific examples of how you've used these skills in previous roles, particularly in resolving disputes or managing ledgers.
✨Demonstrate Your Communication Abilities
Since the role involves liaising with customers and internal stakeholders, highlight your communication skills. Share instances where you successfully resolved issues through effective communication, showcasing your ability to negotiate and maintain relationships.
✨Highlight Your Technical Proficiency
Familiarity with financial systems and Microsoft Office, especially Excel, is essential. Be ready to discuss your experience with these tools and how you've leveraged technology to improve efficiency in your past roles.
✨Emphasise Your Integrity and Judgement
Integrity is key in finance roles. Prepare to talk about situations where you've had to make tough decisions while adhering to policies and regulations, demonstrating your sound judgement and alignment with company values.
