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For Companies At a Glance
- Tasks: Manage customer calls, assist with breakdowns, and organise vehicle services.
- Company: Reputable recruitment agency in the UK with a focus on customer care.
- Benefits: Earn £12.50 per hour with flexible working hours.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and admin experience required.
- Other info: Temporary role with potential for growth in the motor industry.
The predicted salary is between 12 - 16 £ per hour.
A reputable recruitment agency in the United Kingdom is seeking a Customer Service Representative to manage incoming calls related to vehicle services for customers.
Responsibilities include:
- Assisting breakdowns
- Organizing recovery
- Booking services
- Maintaining customer updates
Candidates should possess strong customer service experience, administrative skills, and proficiency in Microsoft Office applications. This temporary role offers a pay rate of £12.50 per hour, and experience in the motor industry is a plus.
Fleet Services Coordinator - Driver Care in Chelmsley Wood employer: Pertemps Birmingham Commercial
Contact Detail:
Pertemps Birmingham Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Services Coordinator - Driver Care in Chelmsley Wood
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the motor industry. A personal recommendation can make all the difference when you're trying to land that Fleet Services Coordinator role.
✨Tip Number 2
Practice your phone skills! Since this role involves managing incoming calls, it’s crucial to be confident and clear on the phone. Try role-playing with a friend to get comfortable with handling customer queries and breakdown situations.
✨Tip Number 3
Show off your admin skills! Be ready to discuss your experience with Microsoft Office applications during interviews. Prepare examples of how you've used these tools to improve efficiency or solve problems in previous roles.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Fleet Services Coordinator - Driver Care in Chelmsley Wood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the role of Fleet Services Coordinator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Driver Care position. We love seeing enthusiasm and a genuine interest in the motor industry, so let that passion come through.
Show Off Your Admin Skills: Since this role involves a fair bit of admin work, make sure to mention your proficiency in Microsoft Office applications. We’re looking for someone who can handle the paperwork as smoothly as they handle customer calls!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pertemps Birmingham Commercial
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult situations in the past, especially in a fast-paced environment like vehicle services.
✨Familiarise Yourself with the Motor Industry
Even if you don't have direct experience, do some research on common issues and services in the motor industry. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your Admin Skills
Prepare examples of how you've used Microsoft Office applications in previous roles. Whether it's managing schedules or creating reports, being able to demonstrate your proficiency can set you apart.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions asked. This not only shows respect but also allows you to provide more relevant answers, showcasing your ability to handle customer calls effectively.
