Medical Administrator

Pertemps are currently recruiting for a Administrator to join a leading Medical clinic in Newport. This is a temporary position. Responsibilities for this Administrator role: – Meeting and greeting clients, patients,families and other visitors – Ensuring waiting area remains a calm, welcoming and a clean and tidy environment – Coordinating repeat prescription requests, ensuring doctors complete these in a timely so clients have adequate supplies of medication – Managing prescriptions across all ADHD medication management services including logging and ensuring there is an audit trail for each prescription – Processing prescriptions and ensuring adequate communication with clients in regards to the progress of their request. – Ensuring printed prescriptions are scanned, uploaded to EMIS, and posted to the client/pharmacy in a timely manner. – Raising invoices for prescriptions as required. – Monitoring the number of prescription requests received and liaising with the team lead to ensure adequate availability of writing slots. – Escalating enquiries from patients in relation to medication including concerns and reports of side-effects. – Liaising with ADHD clinic coordinator in relation to available supply of FP10s, medical equipment supply, service and calibration. – Keeping EMIS up to date with pharmacy, GP and medication details. – Dealing with patient enquiries in relation to their prescription request. – Carrying out audits in relation to the ADHD service and prescription administration. – Ad hoc administrative tasks as required by the service. – Requirements for this Administrator role: – Must have a basic DBS check – Experience of working within a customer focused administration role – Excellent interpersonal & judgement skills. – Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment – Ability to work under pressure – Committed to providing the best quality – Outstanding communication skills – Able to establish and maintain productive professional relationships with colleagues The role: – This is a temporary role – Monday – Friday 08:30am – 17:30pm – £12.21 per hour If you are interested in this Administrator position, please apply below or get in touch with Amy at Pertemps