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For Companies At a Glance
- Tasks: Manage customer support calls and provide tech troubleshooting advice.
- Company: Leading manufacturing company in Andover with a focus on technology.
- Benefits: Starting salary of £24,000 - £26,500, 22 days annual leave plus bank holidays.
- Why this job: Join a tech-driven team and help customers solve their issues.
- Qualifications: Strong customer service skills and proficiency in Microsoft applications.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
The predicted salary is between 24000 - 26500 £ per year.
A leading manufacturing company in Andover is looking for a Customer Service Advisor passionate about technology.
Responsibilities include:
- Managing customer support calls
- Recording details
- Providing troubleshooting advice
The ideal candidate will have:
- Strong customer service and administrative skills
- Competence in Microsoft applications
- Confidence in communication
This full-time position offers a starting salary of £24,000 - £26,500 and 22 days of annual leave plus bank holidays.
Tech-Savvy Customer Service Advisor (Office-Based) in Andover employer: Pertemps Basingstoke
Contact Detail:
Pertemps Basingstoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech-Savvy Customer Service Advisor (Office-Based) in Andover
✨Tip Number 1
Get to know the company! Research their products and services, and understand their customer base. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role requires confident communication, try role-playing common customer service scenarios with a friend. This will help you feel more prepared and relaxed when it comes to handling real calls.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss any relevant technology you've used in previous roles. If you have experience with specific software or troubleshooting techniques, make sure to highlight those during your interview.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate to submit your details there. It’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Tech-Savvy Customer Service Advisor (Office-Based) in Andover
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see how your enthusiasm can translate into helping our customers with their tech-related queries.
Tailor Your CV: Don’t just send the same CV everywhere! Customise it to reflect the skills and experiences that match the Customer Service Advisor role. We appreciate when candidates take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We value clear communication, so make sure you express your thoughts in a way that’s easy to understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Pertemps Basingstoke
✨Know Your Tech
Brush up on your tech knowledge before the interview. Familiarise yourself with common troubleshooting scenarios and be ready to discuss how you would handle them. This will show your passion for technology and your problem-solving skills.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you successfully resolved issues or provided exceptional support. This will demonstrate your strong customer service skills.
✨Microsoft Mastery
Since the role requires competence in Microsoft applications, make sure you can confidently discuss your experience with tools like Excel, Word, and Outlook. You might even want to mention specific tasks you've accomplished using these applications.
✨Practice Your Communication
As a confident communicator, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as approachable and professional.
