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For Companies At a Glance
- Tasks: Be the friendly voice for customers, managing enquiries and bookings with a smile.
- Company: Join a growing organisation in beautiful Oxfordshire with a supportive team.
- Benefits: Earn up to £27,000, enjoy Monday–Friday hours, and grow your career.
- Why this job: Make a real difference by helping customers and building strong relationships.
- Qualifications: Experience in customer service, great communication skills, and a full driving licence.
- Other info: Perfect for those who love teamwork and want to thrive in a dynamic environment.
The predicted salary is between 21600 - 28800 £ per year.
A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer‑focused environment and enjoys building strong relationships with clients and colleagues. Due to the rural location, a full UK driving licence and access to your own vehicle are essential.
The Role
The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You’ll work closely with internal teams, provide accurate information, and maintain high service standards at all times.
Key Responsibilities
- Deliver friendly, professional customer service via phone and email
- Manage enquiries, bookings, and general support requests
- Maintain accurate records and follow internal processes
- Liaise with internal departments to resolve issues efficiently
- Build and maintain strong customer relationships
- Support wider administrative tasks as required
About You
We’re looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have:
- Previous experience in an office based customer service or people‑focused role
- Excellent communication skills and a positive, engaging manner
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- A proactive, solution‑focused approach
- Ideally, a good geographical knowledge would be of huge advantage in this role.
- A full driving licence and access to your own vehicle (essential)
What’s on Offer
- Salary up to £27,000, depending on experience
- Supportive working environment
- Monday–Friday working hours
- Opportunity to grow within a developing organisation
If you have a solid customer service / office based experience, why wait… APPLY NOW
Customer Service / Logistics employer: Pertemps Banbury
Contact Detail:
Pertemps Banbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Logistics
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your customer service skills and how you can build strong relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Customer Service / Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant achievements to show us you’re the perfect fit for the role.
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Use this opportunity to showcase your personality and explain why you’re passionate about helping customers. Let us know how you can contribute to our team!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pertemps Banbury
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your proactive and solution-focused approach, which is key for this role.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service and logistics. Questions like 'How do you handle difficult customers?' or 'Can you describe a time you worked as part of a team?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company. This could include inquiries about team dynamics, growth opportunities, or how success is measured in the position. It shows your enthusiasm and helps you determine if the company is the right fit for you.
