At a Glance
- Tasks: Be the friendly face of our healthcare team, welcoming visitors and patients with a smile.
- Company: Join a leading healthcare diagnostics company in vibrant Oxford.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Experience in customer service and confidence with IT systems, especially Office 365.
- Other info: Dynamic office environment with a supportive team and career advancement potential.
The predicted salary is between 30000 - 42000 Β£ per year.
A healthcare diagnostics company in Oxford is seeking a Front of Office Assistant to be the first point of contact for visitors and patients. The ideal candidate should have prior experience in a customer service role and be responsible, reliable, and detail-oriented.
This full-time role is office-based and includes various administrative tasks while supporting the reception and clinical teams. Applicants should be confident with IT systems, particularly with Office 365, and have a positive attitude towards problem-solving.
Front Office & Reception Hero - Oxford Office employer: Perspectum Diagnostics Ltd.
Contact Detail:
Perspectum Diagnostics Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front Office & Reception Hero - Oxford Office
β¨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice common interview questions related to customer service and problem-solving. We all know that confidence is key, so rehearsing your answers can help you feel more at ease when itβs time to shine.
β¨Tip Number 3
Dress the part! First impressions matter, especially in a front office role. Choose an outfit that reflects professionalism and aligns with the company culture to make a great impact.
β¨Tip Number 4
Donβt forget to follow up after your interview! A simple thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Front Office & Reception Hero - Oxford Office
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service roles. We want to see how you've made a positive impact on visitors or clients in the past, so share specific examples that showcase your skills!
Be Detail-Oriented: Since this role involves various administrative tasks, it's crucial to demonstrate your attention to detail. We recommend mentioning any experiences where your meticulous nature helped avoid mistakes or improved processes.
Get Tech-Savvy: We're looking for someone who's confident with IT systems, especially Office 365. If you've used these tools before, let us know! Share how you've leveraged technology to enhance your work efficiency.
Keep It Positive: A positive attitude is key in this role, especially when problem-solving. In your application, weβd love to hear about times when you tackled challenges with a can-do spirit. Remember, we want to see your personality shine through!
How to prepare for a job interview at Perspectum Diagnostics Ltd.
β¨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of being the first point of contact.
β¨Familiarise Yourself with Office 365
Since the role requires confidence with IT systems, especially Office 365, make sure youβre comfortable navigating these tools. Practise using Word, Excel, and Outlook, and be prepared to discuss how youβve used them in previous roles.
β¨Showcase Your Attention to Detail
As a Front Office Assistant, attention to detail is crucial. During the interview, highlight instances where your meticulous nature has made a difference, whether it was in managing schedules or ensuring accurate patient information.
β¨Bring a Positive Problem-Solving Attitude
Employers love candidates who can tackle challenges with a smile. Think of a time when you faced a problem at work and how you resolved it positively. This will demonstrate your proactive approach and readiness to support both the reception and clinical teams.