PS Limited is looking for an organised and customer-focused Service Administrator to join a busy and fast-paced service department. Position based in Cross Hands, SA14 This is a varied role where you ll play an important part in keeping the service operation running smoothly, supporting customers throughout the process and ensuring completed work is accurately processed and invoiced. * 8am-5pm * Monday to Friday * up to 30k Duties: * Processing and invoicing completed work orders * Checking job cards and supporting documentation for accuracy * Handling incoming telephone enquiries and providing excellent customer service * Liaising with customers and the workshop regarding ongoing work * Obtaining customer authorisations and purchase order numbers * Checking customer account and credit information * Planning and maintaining the workshop diary * Coordinating MOT bookings and communicating arrangements with customers * Meeting and greeting customers professionally * Arranging external/subcontracted work where required * Supporting the service desk during busy periods and holiday cover * Following up with customers regarding service work * Completing general administration duties for the department Requirements: * Has strong administration and organisational skills * Provides excellent customer service * Is confident communicating with c...
Service Administrator employer: Personnel Solutions (Midlands) Ltd
PS Ltd is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth within a dynamic environment. With a competitive salary and the flexibility of hybrid working, you will be empowered to take ownership of your role while contributing to the company's success. Join us in a location that fosters collaboration and innovation, making every day at work meaningful and rewarding.
Contact Details:
Personnel Solutions (Midlands) Ltd Recruitment Team
