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- Tasks: Manage claims processes and ensure smooth operations with clients and team members.
- Company: Overview Personnel Solutions, a supportive team in Mansfield.
- Benefits: Competitive salary of £26,000, Monday to Friday hours, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Good education, strong communication skills, and administrative experience.
- Other info: Great opportunity for growth in a collaborative environment.
The predicted salary is between 23400 - 31200 £ per year.
Overview Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield. This will be primarily to assist with the management of the end‑to‑end process of new and existing work by following the guidelines and procedures in place with clients and the business to achieve set KPI's and SLA's.
Hours: Monday to Friday 8am-5pm
Salary: £26,000pa
Responsibilities:
- Complete the initial set up of all new files, including electronic and manual records.
- Set up and accurate recording of dates for new and existing job files.
- Produce daily work sheets and other documentation necessary for site visits.
- Liaising with Technicians and other site staff to ensure the correct documentation is in place.
- Liaise with external providers where required to book relevant appointments.
- Professionally deal with the handling of customer and client enquiries and requests.
- Assist with the deployment of staff to ensure that off site and on‑site requirements are effectively resourced.
Skills/Experience:
- Good standard of education.
- Experience of customer communication/involvement.
- Good understanding of administrative working procedures.
- Excellent communication skills and telephone manner.
- Ability to work effectively individually and as part of a team.
- To be able to proactively manage workloads and complete tasks in a timely manner.
- Good interaction with colleagues to ensure continuous workflow.
- Computer literate with experience in the use of Microsoft products.
To apply for the Claims Administrator role please do so online and a member of the team will be in touch.
Claims Administrator in Mansfield employer: Personnel Solutions (Midlands) Ltd
Contact Detail:
Personnel Solutions (Midlands) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Claims Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for Claims Administrators and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Claims Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Administrator in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Administrator role. Highlight your experience with administrative procedures and customer communication, as these are key for us at Overview Personnel Solutions.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share specific examples of how you've managed workloads and liaised with clients in previous positions to show us you're the right fit.
Showcase Your Skills: Don’t forget to emphasise your excellent communication skills and computer literacy. Mention any experience you have with Microsoft products, as this will be crucial for the role we’re looking to fill.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Personnel Solutions (Midlands) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Administrator inside out. Familiarise yourself with the end-to-end process of claims management and the specific KPIs and SLAs mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively handled customer inquiries or liaised with team members in the past. Practise articulating your thoughts clearly and professionally, as this will demonstrate your ability to communicate well over the phone and in person.
✨Be Organised
As an organised individual, you’ll need to showcase your ability to manage workloads and keep track of multiple tasks. Bring along a planner or a digital device to jot down important points during the interview. This not only shows your organisational skills but also your readiness to take notes and follow up on any queries.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s processes, team dynamics, or how they measure success in the role. This shows that you’re proactive and engaged, plus it gives you a chance to assess if the company culture aligns with your values. Remember, interviews are a two-way street!
