At a Glance
- Tasks: Lead a team to ensure top-notch customer service and operational efficiency.
- Company: Dynamic company focused on exceeding customer expectations.
- Benefits: Competitive salary, Monday to Friday hours, and career growth opportunities.
- Why this job: Make a real impact by driving quality and continuous improvement in operations.
- Qualifications: 3+ years in operations management and strong logistics background required.
- Other info: DBS check needed; we cover the cost deducted from your first week's pay.
I am recruiting for an Operations Manager to meet and exceed customer and company expectations. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.
You will be responsible for leading a team to ensure customer service is at the highest level and most efficient to meet working demands and targets.
Responsibilities- Maintain high standards of health and safety, hygiene, and security within the warehouse, ensuring that all relevant health, safety and environmental policies and procedures are adhered to and that appropriate controls are in place to ensure security of products within the site.
- Ensure a collaborative approach with the customer, identifying requirements, escalating any issues, concerns and or potential non-conformance with H&S on site.
- Drive a right first-time culture and address in a structured manner any non-compliance.
- Achieve and surpass quality SLA’s with ownership of action plans and adherence to timeframes.
- Work closely and in partnership with the customer Quality team to drive the quality culture.
- Drive Continuous Improvement through auditing and robust reporting procedures, ensuring cost down via productivity and efficiency improvements.
- Monitor and own site costs, identifying any revenue leakage.
- Identify avenues to generate revenue and further organic growth.
- Attend monthly P&L sessions and hold accountability for day-to-day spend.
- Own cost out initiatives providing updates and robust communication.
- Provide appropriate management through effective planning, control, organisation, and communication to ensure all contractual KPI’s and SLA targets are achieved and surpassed.
- Maintain an optimal level of resource levels and operational efficiency at all times ensuring operational processes meet quality and service requirements.
- Create and maintain appropriate KPI’s. Ensure contractual KPI’s are achieved and surpassed. Investigate service failures across the operation and ensure appropriate remedial actions are put in place.
- Minimum 3 years operations management experience.
- Strong logistics background.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills to lead teams and collaborate with diverse stakeholders.
- Proficiency in relevant software applications such as MS Office Suite or specialised management tools.
- Demonstrated ability to analyse data, identify trends, and implement strategic solutions.
- Leadership qualities with the capacity to motivate staff and foster a collaborative work environment.
- Knowledge of health & safety regulations, quality standards, and compliance requirements.
Hours are Monday - Friday 8am - 4.30pm. DBS required for this role, we can provide one and the cost will be deducted out of your first week pay. 5 years work history references also required.
Operations Manager in Hucknall employer: Personnel Solutions (Midlands) Ltd
Contact Detail:
Personnel Solutions (Midlands) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Hucknall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Structure your answers around Situation, Task, Action, and Result to clearly demonstrate your experience and problem-solving skills. This will make you stand out during interviews!
✨Tip Number 4
Don't forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Operations Manager in Hucknall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your relevant experience, especially in logistics and team leadership. We want to see how your skills align with our expectations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific examples of how you've driven continuous improvement or managed teams effectively.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve surpassed targets or improved processes. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Personnel Solutions (Midlands) Ltd
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations management role and the specific responsibilities outlined in the job description. Familiarise yourself with health and safety regulations, quality standards, and any relevant software applications. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership qualities and ability to motivate teams. Think of situations where you've successfully led a team to achieve targets or improved operational efficiency. Be ready to discuss how you foster collaboration and address challenges within a team setting.
✨Data-Driven Decision Making
Since the role requires analysing data and implementing strategic solutions, come prepared with examples of how you've used data to drive improvements in past roles. Highlight any specific metrics or KPIs you've worked with and how you achieved results through data analysis.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in operations, how they measure success, or what their goals are for the upcoming year. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.