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- Tasks: Lead a team to ensure top-notch customer service and operational efficiency.
- Company: Dynamic company focused on exceeding customer expectations.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real impact by driving quality and continuous improvement in operations.
- Qualifications: 3+ years in operations management with strong logistics and leadership skills.
- Other info: Monday to Friday hours with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
I am recruiting for an Operations Manager to meet and exceed customer and company expectations. You will be responsible for leading a team to ensure customer service is at the highest level and most efficient to meet working demands and targets.
Responsibilities:
- Maintain high standards of health and safety, hygiene, and security within the warehouse, ensuring that all relevant health, safety and environmental policies and procedures are adhered to and that appropriate controls are in place to ensure security of products within the site.
- Ensure a collaborative approach with the customer, identifying requirements, escalating any issues, concerns and or potential non-conformance with H&S on site.
- Drive a right first-time culture and address in a structured manner any non-compliance.
- Achieve and surpass quality SLA’s with ownership of action plans and adherence to timeframes.
- Work closely & in partnership with customer Quality team to drive the quality culture.
- Drive Continuous Improvement through auditing and robust reporting procedures, ensuring cost down via productivity & efficiency improvements.
- Monitor & own site costs, identifying any revenue leakage.
- Identify avenues to generate revenue and further organic growth.
- Attend monthly P&L sessions and hold accountability for day to day spend.
- Own cost out initiatives providing updates and robust communication.
- Provide appropriate management through effective planning, control, organisation, and communication to ensure all contractual KPI’s and SLA targets are achieved and surpassed.
- Maintain an optimal level of resource levels and operational efficiency at all times ensuring operational processes meet quality and service requirements.
- Create and maintain appropriate KPI’s. Ensure contractual KPI’s are achieved and surpassed. Investigate service failures across the operation and ensure appropriate remedial actions are put in place.
Requirements:
- Minimum 3 years operations management experience.
- Strong logistics background.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills to lead teams and collaborate with diverse stakeholders.
- Proficiency in relevant software applications such as MS Office Suite or specialised management tools.
- Demonstrated ability to analyse data, identify trends, and implement strategic solutions.
- Leadership qualities with the capacity to motivate staff and foster a collaborative work environment.
- Knowledge of health & safety regulations, quality standards, and compliance requirements.
Hours are Monday- Friday 8am- 4.30pm. DBS required for this role, we can provide one and the cost will be deducted out of your first week pay. 5 years work history references also required.
Operations Manager in Hucknall employer: Personnel Solutions Ltd
Contact Detail:
Personnel Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Hucknall
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Structure your answers around Situation, Task, Action, and Result to clearly demonstrate your experience and how it relates to the role of Operations Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager in Hucknall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and operations management, and don’t forget to showcase your leadership skills and any relevant software proficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've driven continuous improvement or achieved quality SLAs in previous positions.
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve exceeded targets or improved operational efficiency.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Personnel Solutions Ltd
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations management role and the specific responsibilities outlined in the job description. Familiarise yourself with health and safety regulations, quality standards, and compliance requirements relevant to the company. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff, resolved conflicts, or drove a culture of continuous improvement. Be ready to discuss how you can foster collaboration and ensure high levels of customer service, as these are key aspects of the role.
✨Be Data-Driven
Since the role involves analysing data and implementing strategic solutions, come prepared with examples of how you've used data to identify trends and improve operational efficiency. Highlight any experience you have with relevant software applications, as this will show your technical proficiency and ability to manage multiple priorities effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in operations management or how they measure success in achieving KPIs. This not only demonstrates your enthusiasm but also gives you valuable insights into the company's expectations.
