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- Tasks: Join us as an Office Administrator, handling orders and supporting finance and warehouse teams.
- Company: We're a successful international company with a friendly team atmosphere.
- Benefits: Enjoy 25 days holiday, onsite parking, and a stable work environment.
- Why this job: This role offers variety, professional growth, and the chance to make a real impact.
- Qualifications: Proven office admin skills and excellent customer communication are essential.
- Other info: Work Monday to Friday, 8.30am to 5pm in a pleasant rural office.
We are a well-established and successful company operating internationally and are seeking an Office Administrator to join our team working Mon to Fri 8.30am to 5pm with onsite parking as part of a friendly team, offering 25 days holiday.
The role is a busy and varied all-round administration support role to ensure that our customer orders are processed accurately whilst also supporting the finance and warehouse teams with other administrative tasks. The role would suit candidates with proven office admin skills, excellent customer skills over the phone and in writing along with the ability to take ownership of your own workload.
The main duties of the role are as follows:
- Sales Order Processing, via our computerised system - taking order, processing & acknowledging.
- Daily dispatch of orders via our Warehouse portal.
- Keeping the database up to date with customer details, special prices, product information etc.
- Processing purchase orders to Suppliers, as necessary.
- Product delivery notes/manifest for the day's dispatches from our warehouse.
- Monitor usage of stock in the warehouse - maintaining stock levels.
- Making up and sending 'analysis packs' to Customers and monitoring for their return.
- Producing reports from the database using Excel and Word.
- Answering the telephone and communication with customers via email.
- Opening and distributing the post.
- Issuing and recording datasheets.
- Sending out customer statements.
- Maintaining the filing system for sales and purchasing transactions.
- Involvement in Credit Control – checking there are no overdue invoices before dispatching orders.
- Using each call as an opportunity to cleanse the Database.
- Assisting with preparing reports, letters, proposals, quotations and presentations required by the Sales Team.
- Ordering stationery.
- Stock control / management.
- Carrying out other general office and housekeeping duties, as required.
- Daily interface with salesmen and technical support personnel.
In return, we can offer the opportunity to join a well-established team working from our rural offices in a professional and pleasant environment. Mon to Fri 37.5 hour working week, on-site parking and the chance to join a stable and secure employer with 25 days holiday. This role will offer a varied job that you can develop within the business as time progresses.
Please submit your CV asap for immediate consideration.
Office Administrator employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, particularly those related to sales order processing and database management. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will show that you can effectively communicate over the phone and via email, which is crucial for this position.
✨Tip Number 3
Research our company culture and values to understand what we prioritise as an employer. Tailoring your conversation during the interview to reflect how your personal values align with ours can make a strong impression.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage your workload. Since the role involves taking ownership of various tasks, being able to articulate your approach to prioritising and managing multiple responsibilities will be beneficial.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your office administration skills and relevant experience. Focus on your ability to process orders, manage databases, and support finance and warehouse teams, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to take ownership of your workload. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, emphasise your proficiency in using Excel and Word, as well as your experience with sales order processing and stock management. These skills are crucial for the Office Administrator position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Personnel Selection
✨Showcase Your Organisation Skills
As an Office Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously in previous roles. Highlight your ability to prioritise and keep everything running smoothly.
✨Demonstrate Customer Service Excellence
Since the role involves significant customer interaction, be ready to share experiences where you provided exceptional service. Discuss how you handled difficult situations or resolved customer issues effectively, both over the phone and in writing.
✨Familiarise Yourself with Relevant Software
The job requires proficiency in various software tools, especially for sales order processing and reporting. Brush up on your skills with Excel and any other relevant systems mentioned in the job description, and be prepared to discuss your experience with them.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
