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- Tasks: Oversee daily transport operations and manage driver schedules for timely deliveries.
- Company: Join the UK's leading timber door supplier in a friendly, professional environment.
- Benefits: Earn up to £36k, enjoy 23 days holiday, and access great perks like staff discounts.
- Other info: Full training provided with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer service.
- Qualifications: Experience in logistics, strong leadership skills, and familiarity with routing software required.
We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an experienced and enthusiastic Distribution Supervisor to oversee the daily operations of the transport team. Working from our Head Office based in Northolt as part of our professional and friendly team in a modern office/warehouse environment.
This role is crucial to ensuring our customers receive their orders in a timely manner. You will be managing drivers, coordinating van routes (using MaxOptra), monitoring vehicle conditions, and ensuring smooth warehouse operations. The role would suit candidates from a retail, distribution, transport or warehouse background with experience in logistics and coordinating deliveries whilst maintaining high safety and service standards.
Your key duties will be:
- Driver Management: Optimize driver schedules and resources to ensure timely and efficient deliveries, while monitoring driver performance through regular reviews of speeding, harsh driving, and penalties.
- Compliance Oversight: Ensure strict compliance with transportation regulations, including driver working hours, legal documentation, and licensing (e.g., CPC certification).
- Driver Development & Training: Support driver development by ensuring all certifications are up-to-date. Assist in the induction of new starters and provide ongoing training and observation to ensure high performance.
- Performance Reporting: Generate and provide regular reports to management on key performance indicators (KPIs), such as delivery efficiency, driver hours, and vehicle conditions.
- Incident Management: Coordinate swift responses to accidents, vehicle breakdowns, or urgent delivery issues, ensuring minimal disruption to operations.
- Van Routing & Delivery Optimization: Manage the daily routing of delivery vans, ensuring that vehicle capacity is maximized and that all relevant paperwork is accurately completed. Experience of using routing software such as Maxoptra is essential.
- Vehicle Maintenance & Checks: Oversee daily and weekly vehicle inspections, ensuring any damages or discrepancies are promptly reported to the Warehouse Manager. Book vehicles for servicing and repairs as necessary.
- Customer Service Support: Ensure high levels of customer service by promptly addressing issues such as incomplete or delayed deliveries, and liaising with the Customer Service Team to resolve problems.
- Health & Safety Compliance: Monitor health and safety standards within the transport team, addressing or reporting any issues to ensure a safe working environment.
- Team Leadership: Lead by example, demonstrating strong time management, professionalism, and work ethic. Provide feedback to the Line Manager on team performance, recognizing achievements and offering constructive criticism as needed.
- Change Management: Lead the team through changes to working processes or procedures, ensuring smooth adaptation and continued productivity.
- Additional Responsibilities: Provide cover for the Warehouse Manager or other supervisors during periods of absence. Perform any other ad hoc duties or projects as required.
To be successful for the Distribution Supervisor role you will have proven experience in a supervisory role, ideally in a warehouse, wholesale, retail or trade sector where you have scheduled and coordinated deliveries. You must have previously interacted with drivers in person and by telephone and have previously worked with routing software such as MaxOptra. You should have excellent communication and customer service skills, the ability to manage multiple priorities and work under pressure. Experience of health and safety monitoring and reporting, and strong knowledge of transport regulations and compliance is essential for this role along with strong leadership skills and the ability to motivate and develop team members.
The role would suit candidates seeking to join a large, well-established and secure company who can offer full training and the chance to learn and develop.
Please send your CV for immediate consideration.
Supervisor - Distribution in Northolt employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Distribution in Northolt
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Supervisor - Distribution in Northolt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and distribution. We want to see how your background aligns with the role of Distribution Supervisor, so don’t be shy about showcasing relevant skills and achievements!
Show Off Your Leadership Skills: Since this role involves managing a team, it’s crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams or improved processes in your previous roles. We love to see candidates who can inspire and motivate others!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our friendly team at StudySmarter!
How to prepare for a job interview at Personnel Selection
✨Know Your Stuff
Make sure you’re familiar with the logistics and distribution industry, especially regarding driver management and compliance. Brush up on your knowledge of transport regulations and be ready to discuss how you've handled similar responsibilities in past roles.
✨Showcase Your Leadership Skills
As a Distribution Supervisor, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed team members in previous positions. Highlight any experience you have in training new starters or managing performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, such as how you would handle a vehicle breakdown or a delivery delay. Think through potential scenarios and prepare your responses to demonstrate your ability to manage incidents smoothly.
✨Familiarise Yourself with MaxOptra
Since experience with routing software like MaxOptra is essential, make sure you can discuss how you've used it in the past. If you haven’t used it directly, research its features and think about how you would apply them to optimise delivery routes.