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For Companies At a Glance
- Tasks: Manage customer orders and provide top-notch support in a dynamic team.
- Company: Join a respected international manufacturing and engineering company.
- Benefits: Generous hourly pay, weekly pay, on-site parking, and a modern office.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Organised, detail-oriented, and great at multitasking with customer service experience.
- Other info: Enjoy a positive culture and opportunities for professional growth.
The predicted salary is between 13 - 16 £ per hour.
Due to long term sickness, we require an Administrator to join our team that manages all of our customer orders from start to finish. We are an international manufacturing and engineering company who can offer a generous hourly pay rate, modern working environment at our Head Office, friendly team of 7, on site parking, Mon to Fri 37.5 hour working week, weekly pay and the chance to join a professional and well respected company with a positive culture.
Responsibilities
- You will be working alongside our experienced order handlers processing customer orders onto the system.
- You will answer all customer queries in a timely and effective way.
- Monitor systems to ensure orders have been dispatched within agreed timescales.
- Liaise with manufacturing and distribution centres to ensure delivery is effectively coordinated.
- Accurate entry of orders received via email and EDI (Electronic Data Interchange) with a focus on Right First-Time accuracy.
- Manage and communicate with own customer base effectively to ensure the highest level of customer service is maintained.
- Provide holiday cover across the team when required.
- Build positive external relationships with existing and new customer base.
- Managing open order backlog on a daily basis to secure timely invoicing.
Qualifications
- To be successful, you should be a very organised individual with the ability to prioritise your work efficiently and effectively.
- You are able to multitask but maintain great attention to detail throughout.
- You have great interpersonal skills and the ability to build rapport with both customers and your work colleagues.
- You work well individually as well as part of a team.
- You are creative and possess strong problem-solving skills.
- You should have experience of processing orders, quotes or similar and of working within a customer service role, ideally B2B.
- You have a good level of IT competence and the ability to learn and continually work with unique software systems.
- You will have all round strong administrative skills.
Benefits
In return we can offer a generous hourly pay rate, asap start, weekly pay, on site parking and a modern and friendly head office working environment.
Please submit your CV asap for immediate consideration.
Administrator in London employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or prioritised work effectively. This will demonstrate that you're the perfect fit for the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and attention to detail. We want to see how your experience aligns with the responsibilities of processing customer orders and managing queries.
Show Off Your Interpersonal Skills: In your application, let us know about your ability to build rapport with customers and colleagues. Share examples of how you've provided excellent customer service in the past!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you communicate your relevant experience without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you considered for this exciting opportunity.
How to prepare for a job interview at Personnel Selection
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with order processing, customer service expectations, and how to liaise effectively with manufacturing and distribution centres. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, be prepared to discuss how you prioritise tasks and manage your time. Think of specific examples from your past experiences where you successfully handled multiple orders or customer queries while maintaining attention to detail. This will demonstrate your capability to thrive in a busy environment.
✨Demonstrate Your Interpersonal Skills
As you'll be building relationships with customers and colleagues, it's crucial to showcase your interpersonal skills during the interview. Share anecdotes that highlight your ability to communicate effectively and resolve issues. This will reassure them that you can maintain high levels of customer service and work well within a team.
✨Prepare for Technical Questions
Given the emphasis on IT competence and unique software systems, brush up on any relevant software you've used in previous roles. Be ready to discuss your experience with order processing systems or EDI. If you can, mention how quickly you adapt to new technologies, as this will reflect your ability to learn and grow in the role.