At a Glance
- Tasks: Lead technical service activities, diagnose and repair equipment, and support colleagues.
- Company: Join a world leader in specialist equipment design and servicing.
- Benefits: Up to £32,000 salary, bonuses, holiday entitlement, and your birthday off.
- Other info: Enjoy free parking and a friendly work environment near Alton.
- Why this job: Make a real impact in a supportive team with ongoing training and career progression.
- Qualifications: Experience in calibration, repair, and team leadership is preferred.
The predicted salary is between 31500 - 38500 £ per year.
We are a world leader in the design, development, manufacture and servicing of specialist equipment who are now seeking to recruit a Service & Calibration Technician to join our busy and friendly aftersales service centre, based at our offices near Alton.
Working Monday to Friday, with an earlier finish on a Friday, we can offer a salary of up to £32,000 plus target related bonus and company bonus schemes, holiday entitlement plus bank holidays, your birthday off, group pension, group life and income protection, free parking, and office closure over Christmas and New Year.
We are looking for an individual with previous experience in calibration or repair, repair, maintenance, or engineering environment who is confident working with technical products and equipment.
Experience of leading, supervising, or managing a small team would be highly desirable, as the role involves supporting and developing Service Technicians within the department.
Candidates who have experience in calibration, diagnostics, fault-finding, and equipment repair would be particularly well suited to this position.
As a Service & Calibration Technician you will play a key role in leading technical service activities, diagnosing and repairing equipment, supporting colleagues with complex technical issues, and ensuring the highest standards of customer satisfaction are achieved.
Key responsibilities include but are not limited to
- Assessment, repair, and quotation of service jobs.
- Calibration of various equipment, predominately flue gas analysers. Full product training will be provided.
- Provide assistance over the phone and in person at the counter for the following areas:
o Faults with equipment o Explanation of quotations o Pricing of repairs / calibration o In Depth use of equipment o Status updates on jobs / repairs (mainly to order processing)
- Provide full support towards ensuring the department KPIs are met, achieved by:
o Good output of quotation and calibration work o Whilst keeping a high accuracy of work o Having good attention to detail o Helping your colleagues when required o Ensuring the customer receives the best service possible.
- Participate in achieving department NPS and contribute towards improvements made to improve NPS.
- Ensuring all work is completed to a high standard and each job is handled with due diligence.
- Providing service jobs to stores to dispatch
To be successful for the Service & Calibration Technician role you will need proven experience in a calibration or repair, maintenance, or engineering role as well as experience diagnosing faults, troubleshooting issues, and repairing technical equipment.
You will have competent IT skills in MS office and service management systems and ideally have some team leadership experience form your previous role.
Full UK driving licence and access to your own transport, as occasional travel may be required.
In return, we can offer you the opportunity to join a well-established and respected company with over 40 years’ experience, a supportive team environment, ongoing staff training and progression, free parking and a competitive salary.
Due to the office location, applicants will need access to their own transport.
Please submit your CV as soon as possible for immediate consideration
Locations
Service & Calibration Technician in Hampshire, Kingsley employer: Personnel Selection
Join an award-winning engineering company that prioritises employee well-being and development. With a strong focus on continuous improvement, we offer a supportive work culture, competitive salary up to £40k, and an extensive benefits package including enhanced pension, profit share bonuses, and various discounts. Located in a thriving manufacturing environment, this role not only provides job security but also opportunities for personal and professional growth within a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Calibration Technician in Hampshire, Kingsley
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Personnel Selection, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Service & Calibration Technician in Hampshire, Kingsley
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Personnel Selection specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Personnel Selection
✨Know Your Manufacturing Processes
Before you walk into the interview with Personnel Selection, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Personnel Selection value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.