Client Manager - Specialist Insurance
Full Time | Permanent | Hybrid Working | 35 Hour Week
Are you an experienced insurance professional with a passion for delivering exceptional client service? Do you enjoy building long-term relationships, managing renewals, and working with high-net-worth customers who expect the very best?
We're recruiting for a Client Manager to join a highly respected specialist insurance business during an exciting period of growth and development. This is a fantastic opportunity to become part of a collaborative, supportive team, with genuine opportunities to progress and shape your career as the business continues to evolve.
Ideally, you'll have experience within specialist motor insurance or a broader insurance background coupled with a genuine interest in classic cars and the automotive world.
The Role
As a Client Manager, you'll take ownership of a portfolio of high-net-worth clients, ensuring their needs are understood, expectations are exceeded, and renewals are managed effectively. You'll build strong relationships, provide expert advice, and work closely with colleagues to deliver a first-class customer experience.
This role is about far more than processing policies—it's about becoming a trusted advisor, influencing outcomes, and nurturing long-term client relationships.
Key Responsibilities
- Managing and developing relationships with high-net-worth clients
- Handling policy renewals and retention activitiesDelivering an exceptional level of customer service and support
- Managing client expectations and resolving queries professionally
- Building trust and acting as a key point of contact for your portfolio
- Identifying opportunities to strengthen client relationships and add value
- Working collaboratively with colleagues to achieve team and business objectives
- Maintaining accurate records and ensuring compliance with industry regulations
What We're Looking For
- Previous experience within the insurance industry is essential
- Experience within classic car insurance would be highly advantageous, although broader insurance backgrounds will also be considered
- A tenacious, self-starting approach with the ability to work proactively
- Confident, approachable and influential communication skills
- Strong relationship-building and account management capabilities
- Excellent attention to detail and organisational skills
- A collaborative mindset and willingness to support the wider team
What's On Offer?
- Hybrid working
- 35-hour working week
- 25 days holiday plus bank holidays
- Company pension scheme
- Perkbox employee benefits
- Critical illness cover
- Life insurance
- Annual bonus opportunities
- Genuine career development and progression opportunities
- A friendly, knowledgeable and supportive team environment
This is an exciting opportunity to join a business that is investing in its future and in its people. If you're looking for a role where you can develop your expertise, build lasting client relationships and grow your career within specialist insurance, we'd love to hear from you.
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