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For Companies At a Glance
- Tasks: Communicate with customers and coordinate installation schedules for live projects.
- Company: Established company with 30 years of experience in design and installation.
- Benefits: Competitive hourly rate, holiday pay, free onsite parking, and weekly pay.
- Why this job: Join a friendly team and gain valuable experience in customer service and project coordination.
- Qualifications: Strong communication skills, good organisation, and basic computer literacy required.
- Other info: Monday to Friday hours with a long-term temporary role starting ASAP.
The predicted salary is between 13 - 16 £ per hour.
We are a well established company with 30 years experience who specialise in the design, manufacture and installation of equipment to a range of clients. We employ over 40 people in our Fleet offices and are seeking an individual to assist and cover a maternity leave as a Customer Service and Installations Coordinator.
Key Responsibilities
- Communicate via telephone and email with customers regarding live projects.
- Assist with the scheduling of work for installation teams.
- Create installation packs for sending to installation teams.
- Act as the first point of contact for customers with issues or concerns during installations.
- Support the Contracts Managers with administration tasks.
Qualifications
- Excellent communication skills with a positive, customer focused attitude.
- Good administration and organisational skills.
- Ability to manage one's time effectively and work with minimum supervision.
- Computer literate – basic Microsoft Word/Excel/Outlook.
- Experience of working in an office environment and as part of a team.
Benefits
- Competitive hourly rate based on experience plus holiday pay and free onsite parking.
- Monday to Friday 9am – 4pm working pattern, friendly team environment, on-site parking, weekly pay and a long-term temporary maternity cover role starting ASAP.
Customer Service And Installations Co-Ordinator employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service And Installations Co-Ordinator
✨Tip Number 1
Make sure you know the company inside out! Research their history, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, it’s crucial to sound confident and friendly. Role-play with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Get organised! Create a checklist of tasks you might need to handle as a Customer Service and Installations Coordinator. This will not only help you during interviews but also show your potential employer that you’re proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service And Installations Co-Ordinator
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about communicating with customers, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Tailor Your Application: Take a moment to customise your application for the Customer Service and Installations Coordinator role. Mention specific experiences that relate to scheduling work or handling customer concerns, so we can see how you fit right in!
Be Organised: We love a well-structured application! Make sure your CV and cover letter are neatly formatted and easy to read. This shows us that you have the organisational skills we’re looking for in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Personnel Selection
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and the specific services they offer. Understanding their 30 years of experience in design, manufacture, and installation will help you connect your answers to their mission and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since the role involves a lot of customer interaction, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully handled customer queries or resolved issues, as this will highlight your customer-focused attitude.
✨Organise Your Thoughts
Given the administrative nature of the role, it’s crucial to showcase your organisational skills. Prepare to discuss how you manage your time effectively and any tools or methods you use to stay organised, especially when juggling multiple tasks like scheduling installations.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service and installations. Practice responding to scenarios where you might need to handle a customer complaint or coordinate with installation teams, as this will demonstrate your problem-solving abilities and teamwork.
