Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via phone and email, handle orders, and support admin tasks.
- Company: Join a well-known online retail brand with a friendly team atmosphere.
- Benefits: Enjoy weekly pay, free onsite parking, and potential for permanent work.
- Why this job: Gain valuable experience in customer service while working in a modern office environment.
- Qualifications: Previous customer service experience and good PC skills are essential.
- Other info: Flexible contract options available; perfect for students or those between jobs.
The predicted salary is between 20000 - 30000 £ per year.
Due to our continued success, we now require a Customer Service Administrator to join our team asap on a short term contract basis. However, the role may become permanent should this be of interest but we are happy to consider those applicants only seeking temporary work. You could be a University graduate seeking work or simply be in between jobs. Working for a well known online retail brand, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email. Working Mon to Fri 8.30am to 5pm on site at our Frimley office. We offer weekly pay, free onsite parking and a modern and friendly team environment. Duties for the role will include:- Taking inbound customer service calls and responding to resolve queries or provide customer information. Answering incoming emails from customers regarding their orders and our products. Placing orders onto the system and processing payments. Making outbound calls to customers who have not completed their online order fully Assisting with customer service and administration for our other brands in the business. General office admin and support as required to ensure customer service is maintained to the highest level and all data and documents are correct. Working across our in house systems so you should be a confident user of the PC and Microsoft packages too. You should have previous customer service experience, ideally gained within an office environment but it could be from a retail or hospitality role. You should have a confident telephone manner dealing with inbound and outbound calls. Excellent communication skills, verbal and written with accurate admin skills. Good PC skills and be quick to learn. In return we can offer the opportunity to start week asap on an initial 2 – 3 month basis, weekly pay, paid holiday accrual and free onsite parking. Please submit your CV asap for immediate consideration
Customer Service Administrator employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the brand you’ll be representing will not only help you answer customer queries more effectively but also show your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your telephone skills. Since the role involves a lot of inbound and outbound calls, consider rehearsing common customer service scenarios with a friend or family member to build your confidence and improve your communication style.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these applications will help you manage customer data and documentation efficiently, which is crucial for this role.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or provided excellent service, as this will demonstrate your capability and fit for the role.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in administrative roles. Emphasise skills like communication, problem-solving, and proficiency with Microsoft packages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you are interested in working for this online retail brand and how your previous experience aligns with the job requirements.
Highlight Key Skills: In your application, specifically mention your telephone manner and any experience with inbound and outbound calls. Provide examples of how you've successfully resolved customer queries in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Administrator.
How to prepare for a job interview at Personnel Selection
✨Showcase Your Customer Service Experience
Make sure to highlight any previous customer service roles you've held, whether in retail, hospitality, or an office environment. Be ready to share specific examples of how you resolved customer queries or improved their experience.
✨Demonstrate Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly and confidently. Prepare to discuss how you handle both verbal and written communication, especially in challenging situations.
✨Familiarise Yourself with Microsoft Packages
As the job requires good PC skills, brush up on your knowledge of Microsoft Office applications. Be prepared to discuss your proficiency and any relevant experiences using these tools in previous roles.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
