Assistant Branch Manager

Assistant Branch Manager

Lymington Full-Time 19800 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a new branch, manage staff, and ensure top-notch customer service.
  • Company: Join the UK's leading timber door supplier, a thriving family-run business.
  • Benefits: Enjoy a salary up to £33,000, bonuses, 23 days holiday, and staff discounts.
  • Why this job: Be part of an exciting new branch opening and make a real impact.
  • Qualifications: 2 years sales experience required; supervisory experience is a plus but not essential.
  • Other info: Ideal for those with retail or trade sector experience; training provided.

The predicted salary is between 19800 - 33000 £ per year.

We are the UK’s leading supplier of quality timber doors, and a successful family run business. Due to expansion, we are opening a new branch in Lymington and are looking for an enthusiastic Assistant Branch Manager to spearhead the opening campaign and subsequent trading of our branch located in the High Street. The ideal candidate will possess a proven track record in sales and customer service. As the Assistant Branch Manager, you will support the Branch Manager with the day to day running of the branch, supervising staff, and ensuring that our customers receive exceptional service. In return we offer a salary up to £33,000, plus bonus scheme, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. This position would suit candidates with at least 2 years proven sales experience and ideally some supervisory experience, however this is not essential. You should have previous experience working in a retail environment, ideally from building or other trade sector such as kitchens, bathrooms or similar, however candidates from other retail outlets will be considered. You must have leadership skills, excellent customer service, communication and interpersonal skills to build relationships with customers and staff and the ability to manage multiple priorities effectively. Reporting to the Branch Manager, you key duties will be: • Lead and manage the branch team to achieve sales targets and deliver outstanding customer service. • The ability to learn extensive product range and be able to pass that information onto our customers. • Develop and implement strategic plans to drive business growth and improve operational efficiency. • Monitor branch performance metrics and prepare regular reports for senior management. • Train, and mentor staff to foster a high-performance culture within the branch. • Ensure compliance with company policies, procedures, and regulatory requirements. • Maintain strong relationships with customers, addressing any concerns or issues promptly. To be successful for the Assistant Branch Manager role you will have at least 2 years proven sales experience and ideally some supervisory experience working in a retail environment, ideally from building or other trade sector such as kitchens, bathrooms or similar, have excellent customer service, communication and interpersonal skills to make an impact in the new opening of this new branch. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefits package and competitive salary. Please send your CV for immediate consideration

Assistant Branch Manager employer: Personnel Selection

As a family-run business and the UK's leading supplier of quality timber doors, we pride ourselves on our supportive work culture and commitment to employee growth. Located in the vibrant High Street of Lymington, we offer an extensive benefits package including a competitive salary, bonus scheme, and various employee schemes that promote well-being and work-life balance, making us an excellent employer for those seeking a rewarding career in retail.
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Contact Detail:

Personnel Selection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Branch Manager

✨Tip Number 1

Familiarise yourself with the timber and building materials industry. Understanding the products we offer will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. This will highlight your ability to lead the branch team effectively.

✨Tip Number 3

Network with professionals in the retail and building sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for the position.

✨Tip Number 4

Prepare to discuss strategies for driving sales and improving customer service. Think about innovative ideas you could implement at our new branch to make a positive impact from day one.

We think you need these skills to ace Assistant Branch Manager

Sales Experience
Customer Service Excellence
Leadership Skills
Supervisory Experience
Communication Skills
Interpersonal Skills
Retail Knowledge
Product Knowledge
Strategic Planning
Operational Efficiency
Performance Monitoring
Staff Training and Mentoring
Problem-Solving Skills
Relationship Management
Ability to Manage Multiple Priorities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your sales experience and any supervisory roles you've held. Emphasise your customer service skills and any relevant experience in retail, particularly in the building or trade sectors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities of the Assistant Branch Manager position.

Highlight Leadership Skills: In both your CV and cover letter, be sure to mention your leadership abilities. Provide examples of how you've successfully managed teams or projects in the past, as this is crucial for the role.

Showcase Customer Service Excellence: Demonstrate your commitment to exceptional customer service. Include anecdotes or metrics that illustrate how you've positively impacted customer satisfaction in previous roles.

How to prepare for a job interview at Personnel Selection

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales roles in detail. Highlight specific achievements, such as exceeding sales targets or implementing successful sales strategies, as this will demonstrate your capability to drive sales in the new branch.

✨Demonstrate Leadership Skills

Since the role involves supervising staff, share examples of how you've successfully led a team in the past. Discuss any training or mentoring experiences you’ve had, as well as how you fostered a positive team culture.

✨Know the Product Range

Familiarise yourself with the types of timber doors and related products the company offers. Being able to discuss these products confidently will show your enthusiasm for the role and your commitment to providing excellent customer service.

✨Prepare Questions for the Interviewer

Think of insightful questions to ask about the company's goals for the new branch, team dynamics, or customer engagement strategies. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.

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