Online Product Merchandiser Salary up to £38k DOE Hybrid working – 3 days per week in the Andover office 25 days' holiday + bank holidays, increasing with length of service Company pension Life Assurance – 2 x salary from day one Income Protection Scheme after 5 years' service Full-time, permanent position Love eCommerce, product content and getting the details just right? We're looking for an Online Product Merchandiser who is commercially minded, naturally curious and just a little bit obsessed with accuracy! This is a great opportunity to join an established business in Andover and take ownership of how products are presented across their B2C and B2B eCommerce channels. You'll play an important role in making sure customers have the right information, imagery and content at every stage of their online journey – whilst also looking at how technology, data and new ways of working can make the merchandising process even better. And if you're someone who sees an inefficient process and immediately thinks "surely there's a better way of doing this?" – even better. What you'll be doing You'll take ownership of the quality and accuracy of product content across the online platforms, making sure products look their best and give customers everything they need to make an informed purchase. This will include: Managing and maintaining Product Display Pages (PDPs), ensuring titles, descriptions, specifications, images, prices, badges, labels and key selling points are accurate and presented in the correct format. Making sure products have all the correct supporting documentation, including energy labels, fiche files and manuals. Working closely with suppliers and internal teams to source product information, imagery and rich media and ensure these are uploaded promptly. Maintaining excellent product data integrity across the website and PIM system. Spotting gaps, inaccuracies and inefficiencies and taking the initiative to put things right. Looking for opportunities to improve the merchandising workflow, making processes faster, more accurate and more productive. Keeping up to date with emerging technology and new data sources, including AI and PIM developments, and exploring how these can improve the merchandising function. Recording results and sharing your findings and recommendations with the Product Merchandising Manager. What we're looking for You'll ideally have 3+ years' experience in eCommerce merchandising, digital trading, online category management or a closely related environment. We're particularly interested in people who are: Highly detail-oriented, with a real eye for accuracy. Commercially aware and interested in what makes an online product perform. Confident working with PIM systems and product data. Comfortable using Microsoft 365, particularly Excel – including Pivot Tables, VLOOKUP, SUMIFS, XLOOKUP or similar. Experienced with project/workflow management platforms such as ClickUp, Trello, Monday or Asana. Familiar with CMS and DAM platforms. Comfortable working with product documentation and regulatory requirements, including energy labelling. Able to carry out basic HTML/CMS editing. Familiar with analytics or testing tools. Naturally curious about technology and interested in how AI and emerging data sources can improve the way eCommerce merchandising is done. A degree, diploma or relevant qualification in eCommerce, marketing, product content, online sales or a related discipline would be useful, but relevant experience is equally important. What's in it for you? You'll be joining a business where you can genuinely make an impact – not just maintain product content, but help shape and improve the way online merchandising is done. You'll have the opportunity to bring ideas to the table, work with different teams and explore new technology and processes that can make a measurable difference. Interested? If you're an experienced eCommerce Merchandiser who loves great product content, clean data, commercial performance and finding smarter ways of working, we'd love to hear from you
Online Product Merchandiser in Andover employer: Personnel Selection
Join a dynamic team as a Production Machine Operator near Bognor Regis, where your contributions will be valued in a supportive manufacturing environment. We prioritise employee growth with ongoing training and development opportunities, ensuring you can enhance your skills while maintaining high safety and quality standards. Enjoy a collaborative work culture that fosters innovation and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Online Product Merchandiser in Andover
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Personnel Selection, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Personnel Selection!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Personnel Selection, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Personnel Selection and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Personnel Selection that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Personnel Selection
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
