At a Glance
- Tasks: Manage calls, update CRM, and handle customer queries with confidence.
- Company: Dynamic recruitment agency offering flexible working hours.
- Benefits: Immediate start, flexible hours, and valuable experience in customer service.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Resilience, confidence, empathy, and a strong customer service background.
- Other info: Temporary role until March 2026 with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency in the United Kingdom is seeking temporary Customer Service Advisors to work until March 2026. The role requires a commitment of 40 hours a week with flexible working hours. Ideal candidates will be resilient, confident, and empathetic, with a strong customer service background.
Responsibilities include:
- Managing incoming calls
- Updating the CRM
- Handling queries
Opportunities for immediate start are available.
Immediate-Start Temp: Customer Service Advisor in Andover employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Immediate-Start Temp: Customer Service Advisor in Andover
✨Tip Number 1
Get your game face on! When you’re applying for the Customer Service Advisor role, make sure to showcase your resilience and empathy in interviews. We want to see how you handle tough situations and keep a positive attitude.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common customer service scenarios with a friend or in front of the mirror. This will help us see how you think on your feet and respond to queries effectively.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, show us you’re genuinely interested in the role by asking about team dynamics or what a typical day looks like. It’s a great way to demonstrate your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Immediate-Start Temp: Customer Service Advisor in Andover
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled queries and managed calls in the past, so share specific examples that showcase your resilience and empathy.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention the flexible hours and your ability to commit to 40 hours a week.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this immediate-start opportunity!
How to prepare for a job interview at Personnel Selection
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. This will show that you understand the role and can bring valuable skills to the table.
✨Show Off Your Empathy
Empathy is key in customer service. Prepare examples of how you've demonstrated empathy in past roles. Think about times when you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Familiarise Yourself with CRM Systems
Since updating the CRM is part of the job, it’s a good idea to familiarise yourself with common CRM systems. If you have experience with any specific software, be sure to mention it during the interview. This shows you're proactive and ready to hit the ground running.
✨Prepare for Flexibility Questions
Given the flexible working hours, be prepared to discuss your availability and willingness to adapt. Highlight your resilience and confidence in managing various shifts or unexpected changes, as this will demonstrate your suitability for the role.