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- Tasks: Handle customer queries and update information in the CRM system.
- Company: Join a fantastic company in Andover with a supportive team.
- Benefits: Flexible working hours and a chance to develop your customer service skills.
- Why this job: Make a real difference by helping customers and gaining valuable experience.
- Qualifications: Strong background in customer service and effective communication skills.
- Other info: Temporary role until March 2026 with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
Personnel Selection are working with a fantastic company based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until the end of March 2026. This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast-paced environment.
You will be taking incoming calls and gathering information from the caller to be added to the CRM, as well as handling queries on existing cases and communicating with external contacts to gain updates.
The role requires a 40-hour week and you can elect to work from the following hours:
- 8:00 - 16:30
- 8:30 - 17:00
- 9:00 - 17:30
- 9:30 - 18:00
If you are available immediately, have a strong background in customer service and can communicate effectively under pressure, please do send your CV for immediate review.
Customer Service Advisor in Andover employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Andover
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your phone skills! Since you'll be taking calls, try role-playing with a friend. This will help you feel more confident and ready to handle queries under pressure.
✨Tip Number 3
Be prepared for situational questions! Think of examples from your past customer service experiences that showcase your resilience and empathy. We want to see how you handle real-life scenarios.
✨Tip Number 4
Follow up after your application! A quick email or message can show your enthusiasm for the role. It’s a great way to remind them of your interest and keep you on their radar.
We think you need these skills to ace Customer Service Advisor in Andover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills that match the job description. We want to see how you’ve handled fast-paced environments and dealt with queries effectively.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your resilience, confidence, and empathy. Let us know why you’re the perfect fit for our team and how you can contribute to our success.
Showcase Your Communication Skills: Since this role involves taking calls and handling queries, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and confidently, even under pressure!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board as soon as possible!
How to prepare for a job interview at Personnel Selection
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your resilience, empathy, and organisational skills. Think about situations where you successfully handled difficult customers or managed multiple tasks under pressure. This will demonstrate that you have the right qualities for the fast-paced environment they’re looking for.
✨Practice Common Questions
Anticipate common interview questions for customer service roles, such as how you handle complaints or work with a team. Practising your responses can help you feel more confident and articulate during the actual interview. Remember, clarity and confidence are key!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re engaged and thinking about how you can contribute to their success.
