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For Companies At a Glance
- Tasks: Manage customer orders and provide top-notch support in a dynamic team.
- Company: Join a respected international manufacturing and engineering company.
- Benefits: Generous pay, weekly payments, on-site parking, and a modern office.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Organised, detail-oriented, with strong interpersonal and problem-solving skills.
- Other info: Great opportunity for career growth in a positive work culture.
The predicted salary is between 13 - 16 £ per hour.
Due to long term sickness, we require an Administrator to join our team that manages all of our customer orders from start to finish. We are an international manufacturing and engineering company who can offer a generous hourly pay rate, modern working environment at our Head Office, friendly team of 7, on site parking, Mon to Fri 37.5 hour working week, weekly pay and the chance to join a professional and well respected company with a positive culture.
Responsibilities
- You will be working alongside our experienced order handlers processing customer orders onto the system.
- You will answer all customer queries in a timely and effective way.
- Monitor systems to ensure orders have been dispatched within agreed timescales.
- Liaise with manufacturing and distribution centres to ensure delivery is effectively coordinated.
- Accurate entry of orders received via email and EDI (Electronic Data Interchange) with a focus on Right First-Time accuracy.
- Manage and communicate with own customer base effectively to ensure the highest level of customer service is maintained.
- Provide holiday cover across the team when required.
- Build positive external relationships with existing and new customer base.
- Managing open order backlog on a daily basis to secure timely invoicing.
Qualifications
- To be successful, you should be a very organised individual with the ability to prioritise your work efficiently and effectively.
- You are able to multitask but maintain great attention to detail throughout.
- You have great interpersonal skills and the ability to build rapport with both customers and your work colleagues.
- You work well individually as well as part of a team.
- You are creative and possess strong problem-solving skills.
- You should have experience of processing orders, quotes or similar and of working within a customer service role, ideally B2B.
- You have a good level of IT competence and the ability to learn & continually work with unique software systems.
- You will have all round strong administrative skills.
Benefits
In return we can offer a generous hourly pay rate, asap start, weekly pay, on site parking and a modern and friendly head office working environment.
Please submit your CV asap for immediate consideration.
Administrator employer: Personnel Selection
Contact Detail:
Personnel Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed multiple tasks or resolved customer queries effectively. This will demonstrate that you're the perfect fit for the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your order processing and multitasking abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your organisational skills and how you can contribute to maintaining high levels of customer service.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is 'Right First-Time'!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Personnel Selection
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator position. Familiarise yourself with order processing, customer service expectations, and how to liaise effectively with manufacturing and distribution centres. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Demonstrate Your Customer Service Savvy
As an Administrator, you'll need to handle customer queries efficiently. Think of a time when you resolved a customer issue or improved their experience. Be ready to share this story during the interview to showcase your interpersonal skills and ability to build rapport with clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
