At a Glance
- Tasks: Lead finance, people operations, and compliance for a dynamic accountancy firm.
- Company: Join a well-established chartered accountancy firm in Salisbury with a collaborative team.
- Benefits: Enjoy 25 days holiday, life assurance, bonuses, and a contributory pension.
- Other info: On-site role with excellent career growth opportunities and a supportive culture.
- Why this job: Make a real impact by shaping operational excellence in a thriving firm.
- Qualifications: Experience in practice management and strong systems skills required.
The predicted salary is between 36000 - 44000 £ per year.
A well-established, chartered accountancy firm in Salisbury is looking for a new, senior, non-fee-earning Practice Manager role to take day-to-day ownership of finance, people operations, systems, compliance and premises. As Practice Manager, you will turn partner decisions into consistent, documented ways of working, ensure nothing falls between partners, and provide the partnership with the information it needs to run the firm well. You will report to a nominated equity partner and give the full partner group a monthly report. You will lead the non-fee-earning team, with no client portfolio of your own.
Key responsibilities:
- Produce monthly management information, quarterly management accounts, cashflow forecasts and the annual budget with the partners.
- Own the billing and credit control process: billing on completion, WIP conversion and debtor chasing.
- Monitor timesheet completion, utilisation, WIP and turnaround times by team, using FYI and Power BI.
- Lead the employee journey from recruitment and onboarding to appraisals, salary and bonus reviews, absence and staff welfare, working alongside the firm’s external HR specialist.
- Maintain contracts, the staff handbook and HR policies.
- Review overheads, supplier contracts and renewals, including insurance, software and the lease, and bring recommendations to the partners.
- Lead and develop the non-fee-earning team: office management, reception, administration and PA support, finance and credit control support, and marketing support.
- Oversee the firm’s practice management systems, and lead process documentation and improvement.
- Run the new-enquiry and client onboarding process, including AML identification, engagement letters and set-up.
- Run the partners’ meeting cycle, with agendas, minutes and a live action log, and coordinate staff communications.
About you:
- Senior operations or practice management experience in a professional services firm (accountancy, law or consultancy) or a comparable partner-led business.
- Working knowledge of firm finance, including management accounts, cashflow, budgeting, billing and credit control.
- Experience managing people and running HR processes, with the confidence to work alongside an external HR specialist.
- Strong systems and data skills, and the ability to turn reports into clear information for decision-makers.
- The ability to influence without formal authority and to balance the priorities of several partners and departments.
- Confidence leading change and handling resistance with tact.
- A highly organised, discreet and reliable approach.
Desirable: you will ideally have an accounting qualification or part-qualified status (AAT, ACCA, ACA or CIMA); CIPD or equivalent HR experience; working knowledge of AML, GDPR and practice assurance; experience with FYI, Xero and Power BI.
What's on offer:
- 25 days' holiday per year, plus the office closes between Christmas and New Year.
- Life assurance cover of twice your annual salary.
- Discretionary six-monthly bonus.
- Contributory pension, with the firm matching your contributions up to 5% after successful probation.
- Subsidised gym membership.
This is an on-site, office-based role. Applicants must have the right to work in the UK. We welcome applications from all backgrounds.
Practice Manager in Salisbury employer: Personnel Placements
At Personnel Placements, we pride ourselves on fostering a supportive and dynamic work environment in Canterbury, where our Operations & Dispatch Coordinators play a crucial role in ensuring seamless operations. We offer competitive benefits, opportunities for professional growth, and a collaborative culture that values each team member's contributions, making it an ideal place for those seeking meaningful and rewarding employment.
