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- Tasks: Support property marketing and sales, ensuring a smooth client journey.
- Company: Join an innovative estate agency transforming home marketing and sales.
- Benefits: Enjoy a varied role with training opportunities in a fast-paced environment.
- Why this job: Be part of a growing business and make a real impact in the property sector.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Full training provided; perfect for organised, people-focused individuals.
The predicted salary is between 28800 - 43200 £ per year.
We’re working with a innovative estate agency that’s changing the way homes are marketed and sold — and they’re now looking for a Client Support Executive to join the team!This is a great opportunity for someone who’s organised, people-focused and enjoys variety in their day. You’ll be supporting the full property marketing and sales process, from preparing homes for market to guiding clients through viewings and offers. As the Client Support Executive you’ll play a key role in making sure every step of the journey is smooth, professional, and enjoyable for the client. This is a fabulous business As the new Client Support Executive you will: Coordinate the marketing of new property listings, from planning through to launch Work alongside the Sales Agent to manage properties through the full sales process Organise and attend media days (with photographers, videographers, and home-stagers) Handle compliance checks, such as land registry and anti-money laundering (AML) paperwork Register new clients, manage the internal database, and handle incoming calls Book viewings, process offers, and keep all parties updated throughout Create weekly marketing reports and keep marketing materials accurate and up to date Provide admin support to ensure the smooth running of each listing What We’re Looking For: Experience delivering excellent customer service in a professional setting A confident communicator who enjoys working with people Highly organised and comfortable managing multiple tasks Calm and solution-focused when problems arise Able to work well with a team and take initiative Some property or marketing experience is a bonus, but full training will be provided and you\’ll get: A varied and rewarding role in a fast-paced, client-focused environment A chance to join a growing and forward-thinking business Opportunities to build your skills in project coordination, property marketing, and client care The chance to be part of something new and exciting in the property sector If you’re someone who loves working with people, enjoys keeping things organised and takes pride in doing a job well — we’d love to hear from you. Apply today or contact Lynne on 01722 334433 to find out more. #J-18808-Ljbffr
Client Support Administrator employer: Personnel Placements
Contact Detail:
Personnel Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator
✨Tip Number 1
Familiarise yourself with the property market and current trends. Understanding how homes are marketed and sold will give you an edge in conversations during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the estate agency sector. Attend local property events or join online forums to connect with people who can provide insights and potentially refer you to opportunities within the company.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you’ve gone above and beyond for clients, as this role heavily relies on excellent client support and communication skills.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. Be ready to share tools or methods you use to stay organised, as this is a key requirement for the Client Support Executive position.
We think you need these skills to ace Client Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you managed multiple tasks or worked closely with clients, as these are key aspects of the Client Support Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client support and your organisational skills. Mention specific examples from your past experiences that demonstrate your ability to handle various tasks and work well in a team.
Highlight Communication Skills: Since the role requires excellent communication, ensure you mention any experience that showcases your ability to communicate effectively with clients and colleagues. This could include managing client relationships or coordinating with different teams.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work in a fast-paced, innovative environment. Let them know why you are drawn to this particular estate agency and how you can contribute to their mission.
How to prepare for a job interview at Personnel Placements
✨Showcase Your People Skills
As a Client Support Executive, you'll be working closely with clients and team members. Be prepared to share examples of how you've successfully communicated and built relationships in previous roles.
✨Demonstrate Organisational Skills
This role requires managing multiple tasks simultaneously. Highlight your ability to stay organised and prioritise effectively, perhaps by discussing a time when you juggled several responsibilities successfully.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to remain calm under pressure or resolve conflicts, and be ready to explain your thought process.
✨Research the Company and Industry
Familiarise yourself with the innovative approaches the estate agency is taking in the property market. Showing knowledge about their methods and values will demonstrate your genuine interest in the role.
