At a Glance
- Tasks: Manage your own caseload and provide top-notch client service in debt recovery.
- Company: Join a stable, established business with a professional office environment.
- Benefits: Enjoy 25 days holiday, bank holidays, and training from an experienced team.
- Other info: Monday to Friday schedule with opportunities for growth.
- Why this job: Be part of a supportive team where accuracy and client service are key.
- Qualifications: Strong organisational skills and confident communication are essential.
The predicted salary is between 25000 - 28000 £ per year.
Location: Hertford
Salary: £25,000 to £28,000 per year
25 days holiday plus bank holidays
We are looking for an Account Manager to join a specialist debt recovery team in Hertford. The company supports property owners, landlords and managing agents with the recovery of service charges, ground rent and associated arrears. This is a detailed client-focused role where you will manage your own caseload and provide a professional and efficient service from start to finish. This suits someone organised, confident with numbers and comfortable dealing with property owners, solicitors and clients in a calm, polite manner.
What you will do:
- Manage a personal caseload of management fee and ground rent arrears
- Take payments by card and allocate cheque payments
- Discuss payment plans and agree arrangements where appropriate
- Handle disputes on individual cases and work towards resolution
- Obtain land registry documents including titles, leases and transfers
- Make and receive calls from owners, solicitors, clients and mortgage lenders
- Respond to written and email queries in a clear, professional way
- Use client systems to obtain statements, demands and invoices
- Prepare and serve Section 121 Notices when required
- Keep clients updated on case progress and report outcomes accurately
What we are looking for:
- High attention to detail with strong organisational skills
- Confident communicator both written and verbal
- Comfortable managing a workload with tight deadlines
- Experience in debt recovery, property administration or legal support is useful but not essential
- A calm, fair and professional approach when dealing with sensitive matters
What is on offer:
- Permanent role in a stable, established business
- Professional office-based environment
- Monday to Friday schedule
- 25 days holiday plus bank holidays
- Training and support from an experienced team
If you would like to join a professional team where accuracy and client service are valued, apply today or call Giovanna on 07369 253 647 for more information.
Account Manager in Hertford employer: Personnel Link Employment Group
Join a leading UK manufacturer of specialist scientific instruments in Hoddesdon, where you will be part of a friendly and supportive team dedicated to precision assembly. Enjoy a competitive salary, a 37-hour work week with early finishes on Fridays, and generous annual leave, all while contributing to innovative research that impacts the world. With opportunities for personal growth and a commitment to quality, this role offers a meaningful career path in a thriving industry.
Contact Details:
Personnel Link Employment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Hertford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have a lead on that perfect Account Manager role.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the best fit for the job. Highlight your organisational skills and calm approach when dealing with clients – it’s all about making a great first impression.
✨Tip Number 3
Follow up after interviews! A quick thank you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Manager position, plus it’s the best way to stay updated on new opportunities.
We think you need these skills to ace Account Manager in Hertford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing caseloads and dealing with clients. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Account Manager position. Be sure to mention your attention to detail and any relevant experience, even if it’s not directly in debt recovery.
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We appreciate a calm and polite approach, especially when discussing sensitive matters, so show us that you can balance professionalism with warmth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Personnel Link Employment Group
✨Know Your Numbers
As an Account Manager, you'll be dealing with figures regularly. Brush up on your numerical skills and be prepared to discuss how you handle financial data. Maybe even bring examples of how you've successfully managed payments or resolved disputes in the past.
✨Showcase Your Organisational Skills
This role requires high attention to detail and strong organisational abilities. During the interview, share specific strategies you use to manage your workload and keep track of multiple cases. Consider mentioning any tools or systems that help you stay organised.
✨Communicate Clearly and Calmly
You'll need to interact with property owners, solicitors, and clients, so demonstrating your communication skills is key. Practice articulating your thoughts clearly and maintaining a calm demeanour, especially when discussing sensitive matters or resolving disputes.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a difficult client or negotiating payment plans. Think through potential scenarios beforehand and prepare your responses, focusing on your problem-solving approach and client service mindset.
