At a Glance
- Tasks: Assist customers and support the VDA team with admin tasks in a busy automotive repair centre.
- Company: Join a dynamic automotive repair centre in Guildford, passionate about cars and customer service.
- Benefits: Enjoy a permanent role with full training and a competitive salary of up to £28,500.
- Why this job: Kickstart your career in the motor industry while working in a supportive and engaging environment.
- Qualifications: Customer service or admin experience is essential; a strong interest in the motor trade is a plus.
- Other info: Work hours are Mon–Fri, with occasional Saturday shifts; perfect for balancing work and study.
Trainee VDA / Administrator – Paint and Bodyshop
Increase your chances of an interview by reading the following overview of this role before making an application.
Location: Guildford
Salary: Up to £31,000 per annum
Hours: Monday – Friday 07:00–17:00, plus one in three Saturdays 07:00–12:00
Contract Type: Permanent | Full Training Provided
Are you passionate about cars and customer service? Our client, a highly regarded Paint and Bodyshop in Guildford, is seeking a motivated and detail-oriented Trainee VDA / Administrator to join their professional team. This is a fantastic opportunity for someone with strong customer service experience and an enthusiasm for the automotive industry to develop a long-term career.
About the Role
As a Trainee VDA / Administrator, you will play a vital role in the smooth running of the bodyshop, supporting the Vehicle Damage Assessors (VDAs) and the administrative team. You’ll assist with estimating repairs, liaising with customers and insurers, and ensuring accurate documentation is maintained throughout the repair process.
This position is perfect for someone looking to step into the automotive repair and bodyshop industry, with full training provided to help you grow into a skilled VDA / Vehicle Damage Assessor / Bodyshop Administrator.
Key Responsibilities:
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Provide excellent customer service, keeping clients informed throughout the repair process.
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Assist with vehicle damage assessments and job estimations.
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Manage repair files, update systems, and maintain accurate records.
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Liaise with insurers, suppliers, and workshop staff.
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Support the wider team to ensure smooth operations within the Paint and Bodyshop.
About You:
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Previous customer service experience is essential.
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A keen interest in cars and the automotive industry.
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Strong attention to detail and a proactive attitude.
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Excellent communication and organisational skills.
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Computer literacy and willingness to learn new systems.
Benefits:
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Competitive starting salary up to £31,000.
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Full training provided – ideal for those looking to build a career as a VDA / Vehicle Damage Assessor / Bodyshop Estimator.
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Friendly, professional working environment. xiskglj
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Long-term career development within a reputable Paint and Bodyshop.
If you’re ready to take the next step in your career and have the passion to learn and grow within a thriving automotive business, we’d love to hear from you.
Apply today to become a Trainee VDA / Administrator in Guildford
Trainee VDA / Administrator employer: Personnel Link Employment Group Ltd
Contact Detail:
Personnel Link Employment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee VDA / Administrator
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the role of a Vehicle Damage Assessor. Understanding the basics of vehicle repairs and damage assessment will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role involves interacting with customers, showcasing your ability to communicate clearly and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the automotive field. Attend local car shows or workshops to meet people who work in the industry. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare questions to ask during your interview about the training process and career progression within the company. This shows your enthusiasm for the role and your commitment to growing within the motor trade.
We think you need these skills to ace Trainee VDA / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. Emphasise your passion for cars and the motor industry, as this will resonate with the employer.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Trainee VDA Administrator. Mention specific experiences that demonstrate your communication and organisational skills, and explain why you want to start a career in the motor trade.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as customer service and admin experience. Use examples to illustrate how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive industry.
How to prepare for a job interview at Personnel Link Employment Group Ltd
✨Show Your Passion for Cars
Make sure to express your enthusiasm for the automotive industry during the interview. Share any personal experiences or interests related to cars, as this will demonstrate your genuine interest in the role and help you connect with the interviewer.
✨Highlight Customer Service Skills
Since strong customer service experience is essential for this position, prepare examples from your past roles where you successfully assisted customers. This could include resolving issues, providing updates, or ensuring customer satisfaction.
✨Prepare for Admin Tasks
Familiarise yourself with common administrative tasks that a VDA Administrator might handle, such as job cards and data entry. Being able to discuss these tasks confidently will show that you are ready to support the team effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and the VDA team's dynamics. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.