Lead System Product Manager (d/f/m) in London

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time‐consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one? This role requires 2 days per week in the office and is based in London, Madrid, Dublin, Berlin or Munich.

We empower Personio's decision‐making with advanced analytics and strategic insights, while boosting productivity through systems improvement and automation. Be part of our transformative journey in HR technology, where your contributions will shape our data‐driven future.

The Role Responsibilities

• We are looking for a highly motivated Lead to head our Systems Product Management team across the entire Lead‐to‐Order lifecycle. You will own the vision, strategy and roadmap for our GTM systems (Hubspot, Salesforce, CPQ, Gong, Zendesk, etc.), while leading a team of product managers.
• This is a hands‐on leadership role where you will combine people management, system ownership, cross‐functional delivery and day‐to‐day problem solving to ensure operational excellence and scalability as Personio continues to grow.
• Lead and develop the GTM Systems team, while driving cross‐functional end‐to‐end delivery. Provide coaching and guidance on execution and best practices.
• Coordinate implementation efforts across pods, aligning stakeholders, defining priorities, resolving blockers and ensuring high‐quality, timely execution.
• Act as the end‐to‐end system and process owner for Lead‐to‐Order, ensuring accuracy, compliance, automation, data integrity, and continuous improvement.
• Own the vision, strategy and roadmap for these processes and their underlying systems, building a unified, scalable, and efficient operational ecosystem across the Salesforce ecosystem (including CPQ) and all related integrations.
• Partner closely with cross‐functional stakeholders to understand needs, shape solutions, influence decision‐making and proactively advise on system and process implications.
• Act as a hands‐on system and process owner, participating directly in requirement definition, system configurations, functional design, testing, issue investigation and operational support when needed.
• Lead and contribute to cross‐functional initiatives, such as CPQ evolutions, new product launches, while driving continuous improvement and automation by identifying gaps and inefficiencies and leveraging system capabilities to scale operations and reduce manual work.
• Build and maintain high‐quality documentation, operational workflows, training materials and guidance to ensure adoption, clarity and consistency.

Requirements

• Extensive Salesforce expertise, with 5+ years working with Salesforce (ideally Salesforce CPQ, Lever data, Gong, etc.), covering Lead to Opportunity and Opportunity to Order processes end‐to‐end.
• Proven people leadership, with experience managing and developing a high‐performing team in a fast‐moving, cross‐functional environment.
• Hands‐on technical and functional ability, comfortable defining requirements, configuring systems, investigating issues, validating data flows, and partnering closely with integrations and data teams.
• Excellent stakeholder management and communication, able to influence, align, and collaborate with Finance, Legal, Product, Engineering, Billing Ops, and GTM teams.
• Strategic mindset with operational discipline, combining long‐term systems vision with strong prioritization, analytical thinking, and continuous improvement focus.

Benefits

• Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values‐driven culture makes us stronger.
• We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
• At Personio, we value in‐person collaboration while also offering flexibility. This role is office‐based, with 2 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer.
• In addition, you'll have 20 Flex Days per year to work remotely from other locations.
• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre‐IPO equity.
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years.
• Make an impact on the environment and society with 1 (fully paid) Impact Day.
• Receive generous family leave, child support, mental health support, and sabbatical opportunities.
• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year‐end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.