At a Glance
- Tasks: Lead client relationships and ensure seamless project delivery in the pharma sector.
- Company: Join Personia Health, a leader in behavioural science and patient engagement.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and a supportive team environment.
- Other info: Opportunity for growth and innovation in a dynamic, collaborative setting.
- Why this job: Make a real impact on patient outcomes while working with top pharmaceutical companies.
- Qualifications: 3-4 years in pharma services; strong project management and communication skills required.
The predicted salary is between 55000 - 60000 € per year.
Location: London / Hybrid
Full-Time / Permanent
Personia Health is dedicated to helping pharmaceutical companies optimise patient engagement and reduce nonadherence with their medicines in clinical research and real-world settings. Founded by Professor Robert Horne (Director of the Centre for Behavioural Medicine, UCL School of Pharmacy, University College London) and UCL, our vision is to ensure that our world-leading behavioural science enables the best health outcomes from medicines.
As an Account Director/Senior Account Director you’ll be the primary point of contact for a portfolio of pharma and life sciences clients. You’ll ensure seamless delivery of our services, anticipate client needs and collaborate closely with internal teams to drive operational excellence.
- Serve as the trusted partner and primary point of contact for assigned clients, ensuring exceptional service, proactive communication and long-term relationship development.
- Manage project timelines, deliverables, budgets and expectations across cross-functional teams and external stakeholders.
- Plan and co-ordinate the delivery of projects to agreed operational standards, within defined costs and timelines.
- Translate client needs into actionable plans for operational, data and scientific teams.
- Collaborate with external partners, vendors and subcontractors required for project delivery.
- Monitor project performance, identify risks and implement mitigation strategies in collaboration with senior leadership.
- Maintain clear, accurate and consistent project documentation throughout the project lifecycle.
- Ensure projects adhere to industry regulations, market research standards, SOPs and quality frameworks.
- Oversee quality assurance processes and associated documentation.
- Ensure clients receive timely information, deliverables and support, addressing concerns and resolving issues efficiently.
- Prepare and deliver client presentations, status updates, project reports and performance summaries for clients and senior management.
- Support commercial growth through identifying new opportunities, renewals and strategic account planning.
- Identify opportunities to expand services with existing clients and support broader business development activities.
- Contribute to continuous improvement initiatives, helping to strengthen internal processes and ways of working as the company grows.
At least 3-4 years’ experience in pharmaceutical services agencies including Medical Communications, Clinical Research Organisations, Real-World Evidence and Patient Engagement companies.
Proven ability to manage multiple projects with precision and calm. Comfort working cross‑functionally with scientific, operational and commercial teams. Although not essential, a scientific background to degree level is desirable. High attention to detail and a commitment to quality. Your work would play an important role in taking our academic research into practical applications.
Hybrid working environment with flexibility and autonomy.
Salary: £55,000–£60,000 per annum and benefits package.
What specifically draws you to the intersection of behavioural science and pharmaceutical patient engagement?
Senior Account Director, Commercial (Remote) in London employer: Personia Health
Personia Health is an exceptional employer that champions a hybrid working environment, offering flexibility and autonomy to its employees. With a strong focus on professional growth, the company provides ample opportunities for career advancement while fostering a collaborative culture that values innovation and quality in delivering healthcare solutions. Joining Personia Health means being part of a mission-driven team dedicated to optimising patient engagement and making a meaningful impact in the pharmaceutical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director, Commercial (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to be able to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly understands their mission.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it relates to the role. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
We think you need these skills to ace Senior Account Director, Commercial (Remote) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Director role. Highlight your experience in pharmaceutical services and how it aligns with our mission at Personia Health. We want to see how you can bring your unique skills to the table!
Showcase Your Project Management Skills:Since you'll be managing multiple projects, it's crucial to demonstrate your ability to juggle timelines, budgets, and expectations. Share specific examples of how you've successfully delivered projects in the past, especially in a cross-functional environment.
Communicate Clearly:Your written communication should be clear and concise. We value proactive communication, so make sure your application reflects that. Use straightforward language and avoid jargon unless it's relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Personia Health
✨Know Your Stuff
Make sure you understand the ins and outs of Personia Health and their mission. Familiarise yourself with their work in behavioural science and how it relates to patient engagement in pharmaceuticals. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've managed multiple projects in the past. Highlight your ability to keep things on track, meet deadlines, and collaborate with different teams. Use metrics or outcomes to demonstrate your success in these areas.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle certain situations, like managing client expectations or resolving conflicts. Think through potential scenarios related to project delivery and client communication, and prepare structured responses that showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's future projects or their approach to client relationships. This not only shows your enthusiasm but also gives you a chance to assess if the company aligns with your career goals.
