At a Glance
- Tasks: Lead client relationships and manage projects in the pharmaceutical sector.
- Company: Personia Health, a leader in behavioural science for better health outcomes.
- Benefits: Competitive salary, flexible hybrid work, and a supportive team environment.
- Other info: Join a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a real impact on patient engagement and optimise healthcare delivery.
- Qualifications: 3-4 years in pharma services with strong project management skills.
The predicted salary is between 55000 - 60000 € per year.
Personia Health is dedicated to helping pharmaceutical companies optimise patient engagement and reduce nonadherence with their medicines in clinical research and real-world settings. Founded by Professor Robert Horne and UCL, our vision is to ensure that our world-leading behavioural science enables the best health outcomes from medicines.
As an Account Director/Senior Account Director you’ll be the primary point of contact for a portfolio of pharma and life sciences clients. You’ll ensure seamless delivery of our services, anticipate client needs and collaborate closely with internal teams to drive operational excellence.
- Serve as the trusted partner and primary point of contact for assigned clients, ensuring exceptional service, proactive communication and long-term relationship development.
- Manage project timelines, deliverables, budgets and expectations across cross-functional teams and external stakeholders.
- Plan and co-ordinate the delivery of projects to agreed operational standards, within defined costs and timelines.
- Translate client needs into actionable plans for operational, data and scientific teams.
- Collaborate with external partners, vendors and subcontractors required for project delivery.
- Monitor project performance, identify risks and implement mitigation strategies in collaboration with senior leadership.
- Maintain clear, accurate and consistent project documentation throughout the project lifecycle.
- Ensure projects adhere to industry regulations, market research standards, SOPs and quality frameworks.
- Oversee quality assurance processes and associated documentation.
- Ensure clients receive timely information, deliverables and support, addressing concerns and resolving issues efficiently.
- Prepare and deliver client presentations, status updates, project reports and performance summaries for clients and senior management.
- Support commercial growth through identifying new opportunities, renewals and strategic account planning.
- Identify opportunities to expand services with existing clients and support broader business development activities.
- Contribute to continuous improvement initiatives, helping to strengthen internal processes and ways of working as the company grows.
At least 3-4 years’ experience in pharmaceutical services agencies including Medical Communications, Clinical Research Organisations, Real-World Evidence and Patient Engagement companies.
Proven ability to manage multiple projects with precision and calm. Comfort working cross‑functionally with scientific, operational and commercial teams. Although not essential, a scientific background to degree level is desirable. High attention to detail and a commitment to quality. Your work would play an important role in taking our academic research into practical applications.
Hybrid working environment with flexibility and autonomy. Salary: £55,000–£60,000 per annum and benefits package.
What specifically draws you to the intersection of behavioural science and pharmaceutical patient engagement?
Remote Senior Account Executive in London employer: Personia Health
At Personia Health, we pride ourselves on being an exceptional employer that champions a hybrid working environment in London, offering flexibility and autonomy to our team members. Our commitment to employee growth is evident through continuous improvement initiatives and opportunities for professional development, all while fostering a collaborative culture that values proactive communication and operational excellence. Join us to make a meaningful impact in the pharmaceutical industry, where your contributions directly enhance patient engagement and health outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Account Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We recommend practising common interview questions and tailoring your answers to highlight your experience in pharmaceutical services. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Senior Account Executive in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Executive role. Highlight your experience in pharmaceutical services and how it aligns with our mission at Personia Health. We want to see how you can bring your unique skills to the table!
Showcase Your Project Management Skills:Since you'll be managing multiple projects, it's crucial to demonstrate your ability to juggle timelines, budgets, and deliverables. Share specific examples of how you've successfully managed projects in the past, especially in a cross-functional environment.
Communicate Clearly:Your written communication should be clear and concise. We value proactive communication, so make sure your application reflects that. Use straightforward language and avoid jargon unless it's relevant to the role.
Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also shows us you're genuinely interested in joining our team. Plus, it’s super easy to do!
How to prepare for a job interview at Personia Health
✨Know Your Stuff
Make sure you understand the ins and outs of Personia Health and their mission. Familiarise yourself with their work in behavioural science and how it relates to patient engagement. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your ability to manage multiple projects, collaborate with cross-functional teams, and deliver exceptional client service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Ask Smart Questions
Come prepared with insightful questions about the role, team dynamics, and future projects. This demonstrates your enthusiasm and helps you gauge if the company culture aligns with your values. For instance, ask about their approach to continuous improvement initiatives or how they measure project success.
✨Be Ready to Discuss Challenges
Think about potential challenges you might face in this role and how you would address them. Whether it's managing client expectations or ensuring compliance with industry regulations, showing that you're proactive in identifying risks and solutions will impress the interviewers.
