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- Tasks: Join us as a Field Service Engineer, solving CNC machine issues and ensuring top-notch service.
- Company: We're a leading UK distributor of CNC machines, dedicated to customer satisfaction and innovation.
- Benefits: Enjoy competitive pay, overtime, private health, life assurance, and 26 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team with excellent training and career growth opportunities in a thriving industry.
- Qualifications: CNC machining knowledge, electrical and mechanical troubleshooting skills, and strong communication abilities required.
- Other info: Company vehicle provided for travel across the UK to support our loyal customers.
The predicted salary is between 36000 - 60000 £ per year.
UK leading distributor of CNC machines require an additional Service engineer to work with their growing base of loyal customers providing them with a first class experience in service, maintenance and repair of a wide portfolio of machines from the leading CNC Machine Tool brands.
As someone who relishes problem solving you will combine your experience of on site Electrical and Mechanical fault finding and repair with a reassuring customer oriented approach.
Requirements for the role include:
- CNC Machining knowledge and experience
- Background in Electrical and mechanical trouble-shooting
- Excellent customer and stakeholder communication skills
- Ability to travel attending sites around UK (company vehicle provided)
- Natural problem solver with logical approach to interrogating electro-mechanical breakdowns
Brilliant opportunity to work for leading employer in the sector with a refreshing approach to reward that includes top quality training and career development alongside a competitive salary (+ overtime available) and comprehensive benefits with generous pension, Private Health , life assurance, 26 days hols (+bank hols) offered to all employees at all levels !
Apply now for more info
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Field Service Engineer - CNC, Machine Tools employer: Personas Consulting Ltd
Contact Detail:
Personas Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - CNC, Machine Tools
✨Tip Number 1
Familiarise yourself with the latest CNC machine technologies and brands. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the CNC and machine tools industry. Attend relevant trade shows or local meetups to connect with potential colleagues and learn about the latest trends, which can give you an edge in discussions during the hiring process.
✨Tip Number 3
Prepare for technical questions by brushing up on your electrical and mechanical troubleshooting skills. Being able to confidently discuss your problem-solving approach will impress interviewers and show that you're ready for the challenges of the role.
✨Tip Number 4
Demonstrate your customer service skills through examples from your past experiences. Highlighting how you've successfully resolved issues for clients will showcase your ability to provide a first-class experience, which is crucial for this role.
We think you need these skills to ace Field Service Engineer - CNC, Machine Tools
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CNC machines and any relevant electrical and mechanical troubleshooting skills. Use specific examples to demonstrate your problem-solving abilities and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your familiarity with CNC machine tools and how your background aligns with the company's needs. Be sure to express your enthusiasm for providing excellent customer service.
Highlight Relevant Skills: In your application, emphasise your communication skills and ability to work with stakeholders. Provide examples of how you've successfully resolved issues in previous roles, particularly in a customer-facing environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Field Service Engineer.
How to prepare for a job interview at Personas Consulting Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with CNC machines and any relevant electrical and mechanical troubleshooting you've done. Highlight specific examples where you successfully diagnosed and repaired issues, as this will demonstrate your problem-solving abilities.
✨Emphasise Customer Service
Since the role requires a customer-oriented approach, be ready to share instances where you provided excellent service. Discuss how you communicated with clients, resolved their concerns, and ensured their satisfaction, as this is crucial for building trust with customers.
✨Demonstrate Your Problem-Solving Approach
Prepare to explain your logical approach to tackling electro-mechanical breakdowns. You might want to walk through a specific problem you faced, detailing the steps you took to identify and resolve it, showcasing your analytical skills.
✨Be Ready to Discuss Travel Flexibility
Since the job involves travelling to various sites across the UK, express your willingness and ability to travel. Mention any previous experiences where you managed travel effectively while maintaining high service standards.