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For Companies At a Glance
- Tasks: Coordinate care delivery and support care workers in a dynamic office environment.
- Company: Magic Helping Hands, a compassionate domiciliary care provider.
- Benefits: Competitive salary, 28 days leave, and career development opportunities.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in administration, strong organisational skills, and excellent communication.
- Other info: Join a supportive team dedicated to high-quality care.
The predicted salary is between 27000 - 29000 £ per year.
Chelmsford Office | Magic Helping Hands
Salary: £27,000 – £29,000 per annum (depending on experience)
Full-time | Office-based
About Us
Magic Helping Hands is a person-centred domiciliary care provider committed to delivering high-quality, compassionate care that allows people to live independently in their own homes. We pride ourselves on professionalism, reliability, and personalised support for both our clients and care staff.
The Role
We are looking for an organised, proactive, and people-focused Care Coordinator to join our Chelmsford office team. This is a key role at the heart of our operations, ensuring that client visits are fully covered, care packages start smoothly, and care workers feel supported. You will work closely with the Registered Manager / Care Manager to manage referrals, coordinate care delivery, and maintain accurate systems and records.
Key Responsibilities
- Answer and manage all incoming telephone enquiries professionally
- Process new client referrals and support timely onboarding
- Allocate Care Workers permanently to client visits and ensure all visits are fully covered
- Maintain and update the care management system accurately at all times
- Ensure all client and Care Worker documentation (electronic and paper) is up to date
- Maintain office records in line with company policies and CQC expectations
- Work closely with the Registered Manager to launch new care packages efficiently
- Ensure compliance with internal systems, procedures, and safeguarding requirements
- Produce reports and management information as required
- Promote and safeguard the welfare of service users at all times
- Participate in the on-call rota as required
Skills & Experience
- Previous experience in an administrative or coordination role
- Strong organisational skills with the ability to multitask and work under pressure
- Excellent verbal and written communication skills
- Confident working independently and taking initiative
- High level of confidentiality and professionalism
- Good IT skills, including Microsoft Word, Excel, and PowerPoint
- Experience in domiciliary care, healthcare, or social care
- Strong leadership skills with the ability to motivate and support others
- Analytical mindset with attention to detail
- Understanding of compliance, safeguarding, and care sector procedures
What We Offer
- 28 days annual leave including bank holidays
- Supportive and friendly working environment
- Opportunity to make a real difference in peoples lives
- Career development within a growing care organisation
Care Coordinator in Chelmsford employer: Personalised Virtual Employee
Contact Detail:
Personalised Virtual Employee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Magic Helping Hands and understanding their values. Be ready to discuss how your skills align with their mission of providing high-quality, compassionate care. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to manage enquiries and coordinate care effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Magic Helping Hands family. Good luck!
We think you need these skills to ace Care Coordinator in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any previous experience in care coordination or administration to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in domiciliary care and how your background aligns with our values at Magic Helping Hands. Keep it personal and engaging!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and professional. Avoid jargon and keep your language straightforward so we can easily see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Personalised Virtual Employee
✨Know Your Stuff
Before the interview, make sure you understand what Magic Helping Hands is all about. Familiarise yourself with their values and the specifics of the Care Coordinator role. This will help you tailor your answers and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or coordinated projects. This will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to rehearse common interview questions with a friend to boost your confidence and ensure you come across as professional and approachable.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process for new care packages, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
