At a Glance
- Tasks: Lead a vibrant café team, ensuring excellent service and delicious food for the community.
- Company: Join Persona, a leading social care provider dedicated to community well-being.
- Benefits: Competitive pay, career development, and a supportive work environment.
- Other info: Flexible working options and a commitment to inclusivity and respect for all employees.
- Why this job: Make a real difference in your community while developing your skills in a fun café setting.
- Qualifications: Experience in cafés, great communication skills, and a passion for customer service.
The predicted salary is between 28400 - 28600 € per year.
£13.65 rising to £13.75 on successful completion of induction and probation period.
The café at The Live Well Centre in Whitefield is open: The Live Well is one of the GM Mayoral priorities for the coming years and the whole of Greater Manchester is working to put the Live Well vision into action. In Bury, the first Live Well Centre will be opening soon in Whitefield. It will be a welcoming centre where the local community can access all sorts of help and support from a range of partner organisations, to help them to live well. The community café is integral to the Live Well Centre and we need a dream team to set up and run this exciting new café venue.
About you
You will be a great communicator, and you’ll be someone who understands and can demonstrate excellent customer service skills. Previous experience of working in a café environment and a level 2 food hygiene qualification would be ideal. As the role requires some stock rotation and ordering, you will need to have basic numeracy and literacy skills, but most of all we want someone who shares our workplace values. You’ll also need to be comfortable with overseeing the café team and compliance with quality standards. You will need to be able to prepare a range of hot and cold meals and bake a variety of cakes as well as make hot and cold drinks. No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!
About the role
You will ensure the efficient day-to-day running of the café. You will work with and oversee the café assistants and volunteers to ensure a warm welcome is offered to all visitors, whilst providing hot and cold drinks and snacks and embedding the five Persona values into everything you do. You will need to start work slightly earlier and finish slightly later than the café’s opening times, to support the opening and closing of service.
In return for your contribution, we will support you throughout your career. We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
Please note satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment. Please note we are not currently in a position to offer sponsorship to workers.
Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve. We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience. Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Persona is a leading social care provider in Bury and was created in October 2015. We are proud to have a long track record as quality in-house services.
Café Supervisor in Suffolk employer: Persona Care & Support Limited
Persona is an exceptional employer, offering a supportive and inclusive work environment at the new Live Well Centre in Whitefield. With a strong focus on employee development, we provide comprehensive benefits and career growth opportunities, ensuring that every team member feels valued and fulfilled from day one. Join us in making a meaningful impact in the community while enjoying a collaborative culture that prioritises respect and diversity.
Contact Detail:
Persona Care & Support Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Suffolk
✨Tip Number 1
Get to know the café scene in your area! Visit local cafés, chat with staff, and understand what makes them tick. This will not only give you insights but also help you build connections that could lead to job opportunities.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate excellent communication and service skills will set you apart during interviews.
✨Tip Number 3
Show off your culinary skills! If you can whip up a few signature dishes or bake some tasty treats, bring samples to your interview or share photos. It’s a great way to showcase your passion for food and your ability to contribute to the café.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure to submit your application online. It’s the best way to ensure your application gets the attention it deserves and shows your enthusiasm for joining our team.
We think you need these skills to ace Café Supervisor in Suffolk
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you're excited about being part of the Live Well Centre. Share your thoughts on how a community café can make a difference and how you can contribute to that vision.
Highlight Relevant Experience:Make sure to mention any previous café or customer service experience you have. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Be Yourself:We’re all about values here at StudySmarter, so let your personality shine through in your application. Tell us about your unique qualities and how they fit with our team culture. Authenticity goes a long way!
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Persona Care & Support Limited
✨Know the Café Inside Out
Before your interview, take some time to research The Live Well Centre and its café. Understand their mission and values, and think about how you can contribute to creating a welcoming environment for the community. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous café experience that highlight your customer service skills. Think of situations where you went above and beyond for a customer or handled a difficult situation gracefully. This will demonstrate your ability to create a positive atmosphere in the café.
✨Demonstrate Team Leadership
As a Café Supervisor, you'll be overseeing a team. Be ready to discuss your leadership style and how you motivate others. Share any experiences where you successfully led a team or trained new staff, as this will show you’re capable of fostering a collaborative environment.
✨Be Ready to Talk Food Hygiene
Since a level 2 food hygiene qualification is ideal, brush up on your knowledge of food safety practices. Be prepared to discuss how you ensure compliance with quality standards in a café setting. This will reassure the interviewers that you take food safety seriously and can maintain high standards.
