At a Glance
- Tasks: Oversee café operations, ensuring excellent customer service and a warm welcome for all visitors.
- Company: Join Persona, a leading social care provider committed to community support and inclusivity.
- Benefits: Competitive pay, career development, and a supportive work environment from day one.
- Other info: Flexible working options and a commitment to diversity and respect in the workplace.
- Why this job: Be part of an exciting new café that makes a real difference in the community.
- Qualifications: Experience in a café setting and a passion for customer service are essential.
The predicted salary is between 28400 - 28600 € per year.
£13.65 rising to £13.75 on successful completion of induction and probation period. The café at The Live Well Centre in Whitefield is open: The Live Well is one of the GM Mayoral priorities for the coming years and the whole of Greater Manchester is working to put the Live Well vision into action. In Bury, the first Live Well Centre will be opening soon in Whitefield. It will be a welcoming centre where the local community can access all sorts of help and support from a range of partner organisations, to help them to live well. The community café is integral to the Live Well Centre and we need a dream team to set up and run this exciting new café venue.
About you
You will be a great communicator, and you’ll be someone who understands and can demonstrate excellent customer service skills. Previous experience of working in a café environment and a level 2 food hygiene qualification would be ideal. As the role requires some stock rotation and ordering, you will need to have basic numeracy and literacy skills, but most of all we want someone who shares our workplace values. You’ll also need to be comfortable with overseeing the café team and compliance with quality standards. You will need to be able to prepare a range of hot and cold meals and bake a variety of cakes as well as make hot and cold drinks. No one will meet every single desired qualification. If your experience looks a little different from what we're saying and you think you can bring value to the role, we'd love to learn more about you!
About the role
You will ensure the efficient day to day running of the café. You will work with and oversee the café assistants and volunteers to ensure a warm welcome is offered to all visitors, whilst providing hot and cold drinks and snacks and embedding the five Persona values into everything you do. You will need to start work slightly earlier and finish slightly later than the café’s opening times, to support the opening and closing of service.
In return for your contribution we will support you throughout your career. We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
Please note satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment. Please note we are not currently in a position to offer sponsorship to workers. Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve. We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience. Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Persona is a leading social care provider in Bury and was created in October 2015. We are proud to have a long track record as quality in-house services.
Café Supervisor employer: Persona Care & Support Limited
Persona is an exceptional employer, offering a supportive and inclusive work environment at the new Live Well Centre in Whitefield. With a strong focus on employee development, we provide comprehensive benefits and career growth opportunities, ensuring that every team member feels valued and fulfilled from day one. Join us in making a meaningful impact in the community while enjoying a collaborative culture that prioritises respect and diversity.
Contact Detail:
Persona Care & Support Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the café scene in your area! Visit local cafés, chat with staff, and understand what makes them tick. This will not only give you insights but also help you connect with potential employers.
✨Tip Number 2
Network like a pro! Attend community events or workshops related to food and hospitality. You never know who you might meet that could lead you to your dream café supervisor role.
✨Tip Number 3
Show off your skills! If you’ve got experience in food prep or customer service, consider creating a portfolio or even a short video showcasing your talents. It’s a great way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to be part of our café team. Your next opportunity could be just a click away!
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you're excited about being part of the Live Well Centre. Share any experiences that highlight your commitment to community service and how you can contribute to our café's welcoming atmosphere.
Highlight Relevant Experience:Make sure to detail your previous café experience and any customer service roles you've had. We want to see how your skills align with what we're looking for, so don’t hold back on sharing your achievements!
Be Yourself:We value authenticity! Don’t be afraid to let your personality shine through in your application. Tell us about your unique qualities and how they make you a great fit for our team at the café.
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get you one step closer to joining our dream team!
How to prepare for a job interview at Persona Care & Support Limited
✨Know the Café Inside Out
Before your interview, take some time to research The Live Well Centre and its café. Understand their mission and values, and think about how you can contribute to creating a welcoming environment. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond for a customer or resolved a difficult situation. This will demonstrate that you have the skills they’re looking for and that you understand the importance of customer satisfaction.
✨Demonstrate Team Leadership
As a Café Supervisor, you'll be overseeing a team. Be ready to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any experience you have in training or mentoring others, as this will show that you can lead by example and foster a positive team atmosphere.
✨Be Prepared for Practical Questions
Since the role involves food preparation and compliance with quality standards, expect questions related to food hygiene and safety. Brush up on your knowledge of food hygiene regulations and be ready to discuss how you would ensure compliance in the café. This will demonstrate your readiness to take on the responsibilities of the role.
