At a Glance
- Tasks: Help customers solve identity challenges with innovative solutions and hands-on projects.
- Company: Join Persona, a leading identity platform trusted by major companies like Reddit and OpenAI.
- Benefits: Enjoy private medical insurance, unlimited PTO, wellness stipends, and professional development support.
- Other info: Be part of a growing team and shape the future of identity verification.
- Why this job: Kickstart your career in tech while making a real impact on customer success.
- Qualifications: No prior experience needed; just bring your curiosity and passion for technology.
The predicted salary is between 25650 - 31350 £ per year.
About Persona
Persona is the configurable identity platform built for businesses in a digital-first world.
Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies.
For example, Reddit relies on Persona for age assurance and verification to comply with online safety regulations, protecting younger users while maintaining a seamless experience.
Meanwhile, Open AI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We're growing rapidly and looking for exceptional people to join us!
About the Role
As Persona's first Field Product Engineer in the UK, you'll help customers turn complex identity challenges into practical solutions.
You'll work alongside our Solutions Engineering, Sales and Customer Success teams across the customer journey - from preparing technical demonstrations to configuring solutions and supporting customers as they get started with Persona.
This is an early-career opportunity for someone who enjoys technology, problem-solving and working with people.
You don't need to arrive as an expert in identity verification or enterprise software.
You'll develop a deep understanding of our platform through hands-on projects, mentorship and real customer engagements, taking on greater responsibility as your skills and confidence grow.
As part of our growing UK presence, you'll also help shape how we share knowledge, support customers and onboard future teammates.
What you'll do at Persona
- Build expertise in our product. Learn how Persona's verification tools, workflows and APIs fit together to help businesses verify identities, prevent fraud and build trust.
- Bring customer solutions to life. Configure, test and refine solutions for specific customer needs, with guidance from experienced teammates.
- Support demos and proofs of concept.
Partner with Sales and Solutions Engineering to prepare tailored demonstrations, test use cases and help prospective customers understand what's possible with Persona.
- Help customers get started.
Work with Customer Success and Solutions Engineering to support onboarding, answer technical questions and help customers make the most of our platform.
- Investigate technical challenges. Reproduce issues, work through potential solutions and collaborate with the right teammates when a problem needs deeper investigation.
- Make your learnings reusable. Create clear documentation, guides and examples that help customers and teammates solve similar problems.
- Bring the customer perspective into Persona. Share feedback and concrete examples with Product and Engineering to help improve the platform.
- Contribute to our growing UK team. Help develop the resources and ways of working that will support future Field Product Engineers.
- What you'll bring to Persona
- You're early in your career.
Typically 0–1 years of professional experience, with no previous full-time experience required.
You may be a recent graduate, a career changer or someone with relevant internships, coursework or personal projects.
- Technical curiosity and a foundation to build on.
You're interested in how software works and have explored APIs, web development, scripting or querying data through study, projects or work.
You don't need to know our technology stack already.
- Clear communication. You enjoy explaining ideas, asking thoughtful questions and adapting your approach to technical and non-technical audiences.
- An interest in customers. You want to understand not just how something works, but what someone is trying to achieve and why it matters.
- Resourcefulness and follow-through. You're organised, willing to investigate unfamiliar problems and comfortable asking for help when you need it.
- A growth mindset. You seek out feedback, act on it and enjoy collaborating with people who have different perspectives and expertise.
- Willingness to travel up to 25% of the time for customer engagements.
- Nice to Have, Not Required
- Experience building something with an API or using a language such as Python, Java Script, SQL or Ruby.
- Experience presenting a project, giving a demonstration or helping someone solve a technical problem.
- An interest in identity verification, fraud prevention or compliance.
Benefits and Perks
- For full-time US-based employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others.
- For full-time UK employees, Persona offers a wide range of benefits, including private medical insurance, dental insurance, a 6% employer pension contribution, unlimited PTO, a monthly wellness stipend, professional development stipend, co-working stipend, and more.
As part of our interview process, all candidates will be asked to verify their identity with Persona.
This step is used solely to confirm that candidates are who they say they are, and will have no impact on hiring decisions.
Field Product Engineer, UK in London employer: Persona AI
Persona AI is an attractive employer due to its focus on innovation and collaboration in the identity verification sector. Employees have the opportunity to work with cutting-edge technology and contribute to meaningful projects that enhance online safety. The company's commitment to professional development ensures that team members can grow their skills and advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Product Engineer, UK in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Persona AI or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Persona AI.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Persona AI.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Persona AI that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Field Product Engineer, UK in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Persona AI.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Persona AI and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Persona AI
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Persona AI uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
