- This is a hands-on role covering both billing and credit control, so we need someone who is comfortable managing the full process rather than focusing solely on collections
- We’re growing quickly and that naturally means things change. Priorities can shift, processes develop and there will be times when you need to pick up something new and run with it. We’re looking for someone who is comfortable working in that type of environment and can bring experience, structure and a practical approach to the team
- Taking ownership of credit control, monitoring aged debt and following up with customers on outstanding invoices
- Creating and issuing invoices accurately and in line with customer agreements
- Managing customer queries around invoices, payment terms, outstanding balances and disputes
- Keeping accurate records of customer communications and account status
- Working closely with our Sales and Onboarding teams to resolve issues affecting billing and collections
- Carrying out regular reconciliations of the accounts receivable ledger and supporting bank reconciliations
- Managing incoming finance and customer queries in a timely and professional way
- Getting involved in wider Finance projects and priorities when needed
Benefits
- 25 days holiday
- Contributory pension
- Bonus scheme
- Flexible & hybrid work options
- Pet friendly office
- Enhanced Parental leave
- Free snacks in the office
- Monthly company social events
- Modern town centre office
Comfortable working in a growing business where priorities and processes can changeStrong experience across both billing and credit control/accounts receivableA good understanding of accounts receivable and credit controlConfident communicating with customers around payments, invoices and outstanding balancesExperience working within a busy Finance teamExperience using accounting software, ideally Xero, alongside strong Excel skillsSomeone adaptable, proactive and happy to take ownershipAble to work independently while also working closely with teams across the businessStrong attention to detail and good problem-solving skillsExperience working within a SaaS, technology or high-growth businessPrevious experience within the care sectorExperience working in a business going through growth or change
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Senior Credit Controller employer: Person Centred Software
At Person Centred Software, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our modern work culture fosters creativity and growth, offering employees the chance to make a meaningful impact in the social care sector while enjoying competitive benefits such as a generous holiday allowance, a net zero pension scheme, and opportunities for professional development. Located in the vibrant town centre of Guildford, our team enjoys a supportive environment that encourages work-life balance and personal well-being.
