Senior Strategic CSM – Growth & Partnerships (Hybrid)

Senior Strategic CSM – Growth & Partnerships (Hybrid)

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Person Centred Software Ltd

At a Glance

  • Tasks: Drive long-term value for high-value accounts and identify growth opportunities.
  • Company: Join a dynamic team at Person Centred Software Ltd, focused on customer success.
  • Benefits: Enjoy a hybrid work model with competitive salary and career development.
  • Other info: Opportunity to work closely with Directors and C-suite stakeholders.
  • Why this job: Become a strategic partner and make a real impact on customer success.
  • Qualifications: Experience in customer success management and strong relationship-building skills.

The predicted salary is between 50000 - 65000 £ per year.

Person Centred Software Ltd is seeking a Senior Customer Success Manager to join our Growth team.

You will become a strategic partner to our largest customers, driving long-term value from the platform and contributing to commercial growth.

In this hybrid role you’ll own high‑value accounts, build executive relationships with Directors and C‑suite stakeholders, lead reviews, identify expansion opportunities and help shape our customer success playbooks.

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Senior Strategic CSM – Growth & Partnerships (Hybrid) employer: Person Centred Software Ltd

At Person Centred Software Ltd, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Customer Success Manager, you will benefit from our commitment to professional development, with ample opportunities for growth and advancement while working in a hybrid environment that promotes work-life balance. Join us in making a meaningful impact in the care sector, where your contributions will be valued and recognised.

Person Centred Software Ltd

Contact Details:

Person Centred Software Ltd Recruitment Team

We think you need these skills to ace Senior Strategic CSM – Growth & Partnerships (Hybrid)

Customer Success Management
Account Management
Relationship Building
Strategic Thinking
Commercial Acumen
Stakeholder Engagement
Expansion Opportunity Identification