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For Companies At a Glance
- Tasks: Lead data transfers and enhance migration tools while ensuring customer satisfaction.
- Company: Join a market leader in digital transformation for social care.
- Benefits: Competitive salary, 25 days holiday, and modern office with flexible working options.
- Why this job: Make a real impact in reshaping social care through innovative technology.
- Qualifications: Strong SQL skills and experience in technical support or software development.
- Other info: Collaborate with top professionals and drive meaningful innovation in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
Are you a technically skilled problem solver who thrives on delivering exceptional customer experiences? Join our team as a Professional Services Technical Engineer on a fixed term basis, where you will ensure smooth operations and high customer satisfaction by leading data transfers and supporting professional services projects. You’ll play a crucial role in maintaining and enhancing our data migration tools, troubleshooting technical issues, and collaborating across teams to deliver seamless solutions for our customers.
What You’ll Do
- Lead and manage data transfers within the professional services team
- Maintain and improve the .NET-based split tool for migrations
- Collaborate with Customer Success, Product, Dev, and DevOps teams
- Perform thorough pre- and post-migration testing
- Generate accurate reports on migration outcomes
- Troubleshoot technical issues reported by customers and support teams
- Reproduce issues, identify root causes, and escalate complex problems
- Provide clear instructions to customers for temporary fixes
- Contribute to documentation, knowledge bases, and troubleshooting guides
- Escalate critical issues to senior technical staff with detailed recommendations
What You’ll Bring
- Strong SQL skills, including query writing and use within C#/.NET
- Experience with relational/NoSQL database testing and SQL Server Management Studio
- Basic C#/.NET programming and OOP knowledge
- Proven technical support experience, ideally in SaaS or software development
- Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot
- Working knowledge of HTML, CSS, JavaScript, and Microsoft Azure
- Experience with TDD, BDD, and unit testing frameworks (SpecFlow, MS Test, XUnit)
- Excellent communication skills for technical and non-technical audiences
- Strong problem-solving abilities with attention to detail
- Ability to manage multiple priorities effectively
What We Offer
- A base salary of up to £30,000 - £40,000 and bonus depending on experience
- Modern town centre offices in Guildford, with opportunity for ad hoc home working
- 25 days holiday
- Contributory pension scheme
- Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme
At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care.
Technical Engineer in England employer: Person Centred Software Ltd
Contact Detail:
Person Centred Software Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to SQL, C#, and data migrations. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to think critically and work under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Technical Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Engineer role. Highlight your SQL skills, experience with .NET, and any relevant technical support experience. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your problem-solving skills can enhance customer experiences. Let us know why you’d be a great fit for our team!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills, especially in SQL and C#. Mention any experience with ticketing systems or database testing. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Person Centred Software Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your SQL skills and .NET knowledge before the interview. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot a problem or improve a process, and be ready to explain your thought process and the outcome.
✨Communicate Clearly
Since you'll be working with both technical and non-technical teams, practice explaining complex concepts in simple terms. This will show that you can bridge the gap between different audiences and ensure everyone is on the same page.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, the tools they use, or the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.