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- Tasks: Lead the configuration and optimisation of our HubSpot CRM to support marketing, sales, and customer success.
- Company: Join Person Centred Software, a leader in digital transformation for social care.
- Benefits: Enjoy a salary of £40,000 - £45,000, bonus potential, 25 days holiday, and flexible working options.
- Why this job: Make a real-world impact in social care while working with cutting-edge technology and a passionate team.
- Qualifications: Experience with HubSpot CRM, JavaScript, Node.js, and strong problem-solving skills required.
- Other info: Be part of a tech-driven culture that values innovation and collaboration.
The predicted salary is between 32000 - 36000 £ per year.
We are seeking a skilled HubSpot Administrator to lead the configuration, optimisation, and integration of our CRM system, ensuring it supports our marketing, sales, and customer success teams to deliver exceptional service to our customers.
What You'll Do:
- Serve as the primary administrator and subject matter expert for HubSpot CRM
- Customise and configure HubSpot properties, workflows, pipelines, and other system components to meet business requirements
- Develop and maintain automation scripts using Node.js and HubSpot’s APIs
- Monitor data quality, conduct regular audits, and implement improvements to ensure data integrity and consistency
- Collaborate with marketing, sales, and client success teams to optimise the CRM to support lead management, reporting, and campaign tracking
- Manage user roles, permissions, and security settings within HubSpot
- Own third-party CPQ relationship and processes
What You'll Bring:
- Proven experience administering HubSpot CRM
- Proficiency in JavaScript and Node.js
- Strong understanding of CRM architecture, data structures, and relational databases
- Excellent problem-solving skills and attention to detail
- Strong communication skills and ability to collaborate across teams
- Understanding of sales and marketing operations
What We Offer:
- A base salary of £40,000 - £45,000 and bonus depending on experience
- Modern town centre offices in Guildford, with opportunity for ad hoc home working
- Bonus scheme
- 25 days holiday
- Net zero pension scheme
- Additional perks including; cycle to work scheme, staff discounts portal, and Employee Assistance Programme
At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care.
Tech That Transforms–automation, real-time data—our solutions are redefining how social care operates
Join the Market Leader– Trusted by thousands, we set the benchmark for digital transformation in social care
Drive Meaningful Innovation– Work at the forefront of a sector ready for change, where your skills fuel real-world impact
Challenge Yourself, Make a Difference– If you love tech and solving big challenges, we want to hear from you
Work with the Best– Join a team of top-tier professionals passionate about using technology to drive change
CRM Administrator - HubSpot employer: Person Centred Software Ltd
Contact Detail:
Person Centred Software Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator - HubSpot
✨Tip Number 1
Familiarise yourself with HubSpot's features and functionalities. Spend some time exploring the platform, especially the areas related to CRM configuration, workflows, and automation. This hands-on experience will not only boost your confidence but also help you speak knowledgeably during interviews.
✨Tip Number 2
Network with current HubSpot users or professionals in the CRM field. Join relevant online forums or LinkedIn groups where you can ask questions and share insights. Building connections can provide you with valuable information about the role and may even lead to referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've tackled challenges in previous roles. Think about specific instances where you improved data quality or optimised a CRM system, as these experiences will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest trends in CRM technology and social care. Understanding how digital transformation is impacting the industry will allow you to engage in meaningful conversations during interviews and demonstrate your passion for the field.
We think you need these skills to ace CRM Administrator - HubSpot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HubSpot CRM and relevant programming skills like JavaScript and Node.js. Use specific examples to demonstrate your problem-solving abilities and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly in customising and optimising CRM systems to support marketing and sales teams.
Showcase Relevant Projects: If you have worked on projects involving HubSpot or similar CRM systems, include these in your application. Describe your role, the challenges faced, and the outcomes achieved to illustrate your expertise.
Highlight Collaboration Skills: Since the role involves working with various teams, emphasise your communication and collaboration skills. Provide examples of how you've successfully worked with marketing, sales, or client success teams in the past.
How to prepare for a job interview at Person Centred Software Ltd
✨Show Your HubSpot Expertise
Make sure to highlight your experience with HubSpot CRM during the interview. Be prepared to discuss specific configurations, workflows, and automations you've implemented in the past, as this will demonstrate your capability as a subject matter expert.
✨Demonstrate Technical Skills
Since the role requires proficiency in JavaScript and Node.js, be ready to showcase your technical skills. You might be asked to solve a problem or explain how you would develop automation scripts, so brush up on relevant coding concepts beforehand.
✨Emphasise Collaboration
This position involves working closely with marketing, sales, and client success teams. Prepare examples of how you've successfully collaborated across departments in previous roles, as this will show your ability to work effectively in a team-oriented environment.
✨Prepare for Data Integrity Questions
Given the importance of data quality in this role, expect questions about how you've monitored and improved data integrity in past experiences. Be ready to discuss specific audits you've conducted and the strategies you've implemented to ensure data consistency.
