Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA's. Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures. Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities. Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis. Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators. Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team.
Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools. Painting and Joinery experience is required. PASMA certificate is advantageous. Excellent customer service skills. Conversant with Microsoft Office. Current CSCS Card (Construction Skills Certification Scheme). First Aid qualification would be advantageous. Full UK Driving Licence is required.
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
At Persimmon, we don't just build homes - we build careers. When you join us as a Maintenance Operative, you'll benefit from: Competitive salary 5
- housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development
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Maintenance Operative employer: Persimmon
At Persimmon Homes, we pride ourselves on being a leading employer in the housebuilding sector, offering a dynamic work environment in Heavitree, Devon. Our commitment to employee growth is evident through competitive salaries, comprehensive benefits, and a culture that celebrates diversity and inclusion. Join us as an In-House Solicitor and enjoy the unique opportunity to contribute to meaningful projects while advancing your career within a supportive team.
