Persimmon Homes is seeking a Customer Care Coordinator to join our customer care team, coordinating the resolution of home-related issues with speed, professionalism and empathy. You will be the vital link between customers, contractors and internal teams to ensure a smooth journey and high service levels.
You will manage communications across multiple channels, record interactions in COINS, and drive service excellence while meeting SLAs and quality codes.
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Customer Care Specialist - Home Builds in Plymouth employer: Persimmon plc.
At Persimmon Homes, we pride ourselves on being one of the UK's leading housebuilders, offering a dynamic work environment where your contributions are valued and your career can flourish. With a strong commitment to employee development, diversity, and inclusion, we provide comprehensive benefits including life cover, a contributory pension, and access to a wide range of employee perks. Join us in a role that not only shapes the future of housing but also supports your personal and professional growth in a thriving regional office.
