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For Companies At a Glance
- Tasks: Provide admin support, manage calls, and assist with secretarial duties.
- Company: Join Persimmon Homes, a leading UK housebuilder with a strong reputation.
- Benefits: Enjoy life cover, pension contributions, bonuses, and exclusive discounts.
- Why this job: Be part of a team that values your growth and celebrates your success.
- Qualifications: Strong communication skills and previous office experience required.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Administrator and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Bonus
- Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.
What you’ll do as Customer Care Administrator:
- ‘Triaging’ incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
- Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
- Assisting in the provision of refreshments where required
- Booking of appointments with diary and calendar management
- Issuing correspondence and updates to sub-contractors
- Monitoring and responding to general emails and letters
- Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
- Various other administrative duties
What experience do I need?
- Good written and verbal communication skills
- Previous experience within an office environment
- Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
- Ability to be well organised, self-motivated with high attention to detail
Customer Care Administrator in Nottingham employer: Persimmon plc.
Contact Detail:
Persimmon plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Persimmon Homes. A personal introduction can make all the difference in landing that Customer Care Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you understand what makes Persimmon Homes tick and how you can contribute to their mission of delivering quality homes and outstanding customer satisfaction.
✨Tip Number 3
Practice your communication skills! As a Customer Care Administrator, you'll need to triage calls and respond to emails effectively. Role-play with a friend or record yourself to refine your delivery and ensure you're confident when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Care Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Care Administrator role. Highlight your relevant experience and skills, especially in administration and communication, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Persimmon Homes and how your background aligns with our values. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: Don’t forget to showcase your computer skills and any experience with tools like Excel and Outlook. We’re looking for someone who can hit the ground running, so let us know how you’ve used these in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Persimmon plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Customer Care Administrator role. Familiarise yourself with the key responsibilities like triaging calls and managing diaries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since this role requires good written and verbal communication, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled difficult situations or provided excellent customer service to showcase your skills.
✨Be Ready with Tech Know-How
Brush up on your computer skills, especially with Microsoft Office applications like Excel and Word. You might be asked about your experience with these tools, so having specific examples of how you've used them in past jobs can really set you apart.
✨Demonstrate Your Organisational Skills
As a Customer Care Administrator, being organised is key. Prepare to discuss how you manage your time and prioritise tasks. You could even share a story about a time when your organisational skills led to a successful outcome in a previous job.
