Persimmon Homes is seeking a Customer Care Office Manager in Norwich to lead the Customer Care department and deliver an outstanding customer experience. You will manage the team, set standards, and coach staff to ensure KPIs, NHBC satisfaction, and Persimmon Pledge adherence across the site.
A strong customer service background and solid communication are essential. The role requires collaboration with site teams and other departments to maintain smooth operations, drive quality customer
#J-18808-LjbffrCustomer Care Operations Leader in Norwich employer: Persimmon plc.
At Persimmon Homes, we pride ourselves on being one of the UK's leading housebuilders, offering a dynamic work environment where your contributions are valued and your career can flourish. With a strong commitment to employee development, diversity, and inclusion, we provide comprehensive benefits including life cover, a contributory pension, and access to a wide range of employee perks. Join us in a role that not only shapes the future of housing but also supports your personal and professional growth in a thriving regional office.
