Persimmon Homes is seeking a Customer Care Office Manager to lead the Customer Care team, drive exceptional service, and ensure high standards across the customer journey. You will work closely with the Customer Care Operations Manager and stakeholders to deliver operational excellence and continuous improvement.
The role focuses on managing escalations, coaching teams, and delivering KPIs while maintaining strong relationships with customers and site teams.
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Senior Customer Care Office Leader — Commission & Benefits in Mansfield employer: Persimmon plc.
At Persimmon Homes, we pride ourselves on being one of the UK's leading housebuilders, offering a dynamic work environment where your contributions are valued and your career can flourish. With a strong commitment to employee development, diversity, and inclusion, we provide comprehensive benefits including life cover, a contributory pension, and access to a wide range of employee perks. Join us in a role that not only shapes the future of housing but also supports your personal and professional growth in a thriving regional office.
