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- Tasks: Support homeowners by addressing concerns and coordinating timely solutions.
- Company: Leading construction company focused on customer care.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Make a real difference in homeowners' lives while developing your skills.
- Qualifications: Excellent communication skills and experience in a fast-paced environment.
- Other info: Join a dynamic team and grow your career in customer service.
The predicted salary is between 36000 - 60000 £ per year.
A leading construction company is looking for a Customer Care Coordinator to support homeowners by addressing their concerns and coordinating timely solutions. This role requires excellent communication skills, attention to detail, and experience in a fast-paced environment.
Proficiency in IT tools such as Word, Excel, and Outlook is essential, while knowledge of COINS is advantageous. The successful candidate will work closely with cross-functional teams to ensure optimal customer service.
Homeowner Care & Repairs Coordinator in London employer: Persimmon plc.
Contact Detail:
Persimmon plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeowner Care & Repairs Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for roles like the Homeowner Care & Repairs Coordinator. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer care and coordination. Think about scenarios where you've successfully resolved issues or worked with teams, as these will showcase your skills and experience in a fast-paced environment.
✨Tip Number 3
Show off your IT skills! Brush up on your proficiency in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in previous roles. If you have any experience with COINS, make sure to highlight that too!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Homeowner Care & Repairs Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and attention to detail. We want to see how your experience aligns with the role of a Homeowner Care & Repairs Coordinator, so don’t be shy about showcasing relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your IT Skills: Since proficiency in IT tools like Word, Excel, and Outlook is essential, make sure to mention any relevant experience you have. If you’ve worked with COINS, definitely highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Persimmon plc.
✨Know Your Stuff
Make sure you understand the role of a Homeowner Care & Repairs Coordinator inside out. Familiarise yourself with common homeowner concerns and how to address them. Brush up on your IT skills, especially in Word, Excel, and Outlook, as these will be crucial in your day-to-day tasks.
✨Show Off Your Communication Skills
Since this role is all about customer care, practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully resolved issues or communicated effectively with customers. This will demonstrate your ability to handle the fast-paced environment.
✨Be Detail-Oriented
Attention to detail is key in this position. Prepare to discuss how you've managed multiple tasks or projects while ensuring nothing slipped through the cracks. You might even want to bring along a checklist of your achievements to showcase your organisational skills.
✨Familiarise Yourself with COINS
If you have any experience with COINS, make sure to highlight it during the interview. If not, do a bit of research beforehand to understand what it is and how it can benefit the role. Showing that you're proactive about learning new tools will impress the interviewers.
