Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support homeowners by managing their aftercare journey and resolving queries.
- Company: Leading construction company in Lancaster with a focus on customer care.
- Benefits: Full training provided, competitive salary, and supportive work environment.
- Why this job: Join a team dedicated to exceptional service and make a difference for homeowners.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: No prior experience needed; perfect for those looking to start a rewarding career.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company in Lancaster is seeking a Customer Care Coordinator to support homeowners throughout their aftercare journey. The role involves liaising with various internal teams to ensure smooth communication, handling defect queries, and providing administrative support. No prior housing or construction experience is needed as full training will be provided. Ideal candidates should have strong customer service skills and a passion for delivering exceptional service.
Homeowner Care & Resolution Coordinator in Lancaster employer: Persimmon plc.
Contact Detail:
Persimmon plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeowner Care & Resolution Coordinator in Lancaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the construction industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your customer service skills can shine in the role of Homeowner Care & Resolution Coordinator. We want you to show them you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. This will help you feel more confident and articulate when discussing your passion for delivering exceptional service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Homeowner Care & Resolution Coordinator in Lancaster
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it's not directly related to construction. We want to see your passion for helping others and how you can bring that to the role!
Tailor Your Application: Take a moment to customise your application for the Homeowner Care & Resolution Coordinator position. Mention specific aspects of the job description that resonate with you and how you can contribute to our team at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Persimmon plc.
✨Know the Company Inside Out
Before your interview, take some time to research the construction company. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on supporting homeowners, be ready to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for delivering great service.
✨Prepare for Common Questions
Anticipate questions related to handling defect queries and liaising with internal teams. Practice your responses to questions like 'How would you handle a difficult customer?' or 'Can you describe a time when you had to communicate effectively with a team?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask insightful questions about the role and the company culture. Inquire about the training process or how success is measured in the position. This shows that you're not just interested in the job, but also in how you can grow within the company.
