Persimmon Homes in the UK is seeking a Customer Care Coordinator to lead the resolution of home care issues with speed, professionalism and empathy. You will be the link between customers, contractors and internal teams, ensuring every step of the journey runs smoothly and meets our high service standards.
The role requires proactive communication, accurate recording in COINS, coordinating works with maintenance operatives and subcontractors, and delivering against SLAs while maintaining the New
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Customer Care Coordinator — Build Homes, Elevate Experience employer: Persimmon plc.
At Persimmon Homes, we pride ourselves on being one of the UK's leading housebuilders, offering a dynamic work environment where your contributions are valued and your career can flourish. With a strong commitment to employee development, diversity, and inclusion, we provide comprehensive benefits including life cover, a contributory pension, and access to a wide range of employee perks. Join us in a role that not only shapes the future of housing but also supports your personal and professional growth in a thriving regional office.
