Maintenance Operative in Warrington

Job Title: Maintenance Operative

Location: Warrington and surrounding areas, WA3

Overview

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

• Competitive salary
• Company Van
• 5* housebuilder – Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Health care
• Employee Benefits Platform – giving you access to high‑street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

What is the role?

The purpose of the role is to provide a variety of high‑quality remedial and maintenance works for customers in their new homes, maintaining high standards of customer experience.

Primary Responsibilities

• Manage and prioritise workloads to complete high‑quality remedial works in a timely manner and in accordance with set SLAs.
• Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
• Minimise costs associated with remedial works and adhere to the sign‑off and cost recording policies, identify all contra‑charging opportunities.
• Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
• Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Coordinators.
• Comply with responsibilities as defined in the Group\’s HS&E Policy and ensure compliance throughout the team.

What experience do I need?

• Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools.
• Painting and Joinery experience is required.
• PASMA certificate is advantageous.
• Excellent customer service skills.
• Conversant with Microsoft Office.
• Current CSCS Card (Construction Skills Certification Scheme).
• First Aid qualification would be advantageous.
• Full UK Driving Licence is required.