Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide admin support, manage calls, and assist with data entry and correspondence.
- Company: Join Persimmon Homes, a leading UK housebuilder with a focus on quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, life cover, pension, and exclusive employee discounts.
- Why this job: Be part of a team that values your growth and celebrates your success.
- Qualifications: Strong communication skills and experience in an office environment are essential.
- Other info: Dynamic workplace committed to diversity and career development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Thornaby, TS17
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Administrator and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
- We’re one of the UK’s largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.
- At Persimmon, We Don't Just Build Homes — We Build Careers.
What You’ll Benefit From:
- Competitive salary
- 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
- Life Cover & Contributory Pension
- Bonus
- Employee Benefits Platform – giving you access to high‑street discounts, wellbeing support, and more
- Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.
What You’ll Do As Customer Care Administrator:
- ‘Triaging' incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
- Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
- Assisting in the provision of refreshments where required
- Booking of appointments with diary and calendar management
- Issuing correspondence and updates to sub-contractors
- Monitoring and responding to general emails and letters
- Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
- Various other administrative duties
What experience do I need?
- Good written and verbal communication skills
- Previous experience within an office environment
- Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
- Ability to be well organised, self‑motivated with high attention to detail
Customer Care Administrator in Thornaby-on-Tees employer: Persimmon Homes
Contact Detail:
Persimmon Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Administrator in Thornaby-on-Tees
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Persimmon Homes. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Knowing what makes Persimmon tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your skills and experiences relevant to the Customer Care Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Care Administrator in Thornaby-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Care Administrator role. Highlight your relevant experience and skills, especially in administration and communication. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your computer skills, especially with Microsoft Office. Mention any specific experiences where you’ve used these tools effectively. We’re keen on seeing how tech-savvy you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Persimmon Homes
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Customer Care Administrator role. Familiarise yourself with the key responsibilities like triaging calls and managing diaries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since good written and verbal communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Whether it’s handling customer queries or drafting emails, having specific instances ready will demonstrate your capability.
✨Get Comfortable with Tech
Brush up on your skills with Microsoft Office, especially Excel and Outlook. You might be asked about your experience with these tools, so being able to discuss how you've used them in past roles will give you an edge. Maybe even practice a few tasks beforehand!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your interest but also helps you gauge if Persimmon Homes is the right fit for you.
