Part Exchange Coordinator in Telford

Telford Full-Time No home office possible

Overview

Location: Telford, West Midlands

This is an exciting opportunity to join the Persimmon Homes West Midlands Sales Team as a Part-Exchange co-ordinator. The role typically reports to the Sales Director. The purpose of the role is to provide admin support to the Sales team, to ensure timely processing of our part-exchange sales and deliver promises. As our Part-Exchange Co-ordinator, you will be creating, compiling and distributing documentation in an accurate and timely manner, to ensure our part-exchange sales progress smoothly and quickly to completion.

The Role Will Include

Dealing with phone enquiries from potential and current customers in a friendly and timely manner, ensuring company standards are adhered to.
Responsibility for the region\’s part exchange properties, ensuring re-sales are marketed and progressed to exchange and completion within required timescales.
Manage communication and administration with the Persimmon Legal department, Estate Agents, Solicitors and Mortgage Brokers.
Recording and inputting sales/part exchange information and customer extras accurately onto the COINs system.
Working cohesively with other departments across the business to ensure high standards of customer experience are maintained.
Complete weekly part-exchange and sales reports, and other ad-hoc company reporting when required.
General Admin support for the Sales Director and on-site sales offices.

What experience, qualifications and skills are we looking for?

Excellent communication skills, both written and verbal
A good understanding of Microsoft Package, including Excel, Word, PDF and Outlook
Ability to prioritise a busy workload.
Minimum of 5 GCSE\’s A-C or above is preferred.
Developer New Build/Estate Agency background preferred.
Ability to build relationships across functions, both internally and externally.